Cloud Operations Manager

Prophecy Technologies; Philadelphia (Philadelphia County); On-site; USD 140,000 - 190,000; Full time

Job summary

Prophecy Technologies is seeking a Cloud Operations Manager to oversee and optimize our cloud infrastructure. You will lead a team of cloud engineers, SREs, network engineers, and DBAs to deliver scalable infrastructure using Infrastructure as Code (IaC) automation.

The role emphasizes reliability, security, cost management, and collaboration with cross-functional teams and third-party vendors to align cloud operations with business objectives.

Qualifications

• Experience leading cloud ops teams in a large-scale environment.
• Strong knowledge of AWS services, security, monitoring, and cost management.

Responsibilities

• Strategic planning to align cloud strategy with business goals and migration roadmaps.
• Lead and mentor a team of cloud engineers, SREs, and DBAs.
• Implement IaC practices using Terraform or CloudFormation.
• Enforce security compliance and data protection in the cloud.
• Ensure 24/7 monitoring, incident response, and root-cause analyses.
• Optimize application performance for low latency and high availability.
• Monitor and manage cloud spend to reduce costs.
• Evaluate emerging cloud technologies and drive innovation.
• Identify and address risks in the cloud infrastructure.
• Ensure adherence to GDPR, HIPAA, SOC 2 and related standards.
• Collaborate with cross-functional teams and external vendors.
• Coordinate with AWS and vendors to leverage new features and SLAs.

Skills

AWS expertise

Leadership

Tools

Terraform

CloudFormation

Job description

The Cloud Operations Manager is responsible to oversee and optimize the operations of our cloud infrastructure. The ideal candidate will lead a team of cloud engineers, Service Reliability Engineers (SRE), network engineers, database administrators to deliver new infrastructure required for new software components using Infrastructure As Code (IAC) automation. Ensure system reliability and scalability, and implement best practices for security, monitoring, and cost management. This role requires strong technical expertise in AWS services, as well as leadership and strategic planning skills.

The Cloud Operations Manager will partner with Program and Project Managers, Business Project Team, Software Technology Leads, Third-party Vendors, and External Stakeholders to help define IT Operational model, as well as ensuring proper capabilities are in place for Production Maintainability and Supportability.

Key Responsibilities

• Strategic Planning: Develop and execute long-term cloud strategy aligned with business objectives, including migration plans, scalability needs, and innovation roadmaps.
• Team Leadership: Lead and mentor a team of cloud engineers, providing guidance on operational excellence and technical innovation.
• Automation: Implement Infrastructure-as-Code (IaC) practices using tools like Terraform or CloudFormation.
• Security Compliance: Enforce strict security measures, compliance standards, and data protection protocols within the cloud environment.
• Monitoring & Troubleshooting: Ensure 24/7 availability of cloud systems through proactive monitoring, incident response, and root cause analysis.
• Performance Optimization: Continuously review and enhance application performance, ensuring low latency and high availability.
• Cost Optimization: Monitor and manage cloud spend, identifying opportunities for cost-saving without compromising performance.
• Innovation: Regularly evaluate emerging technologies and make recommendations to improve cloud services or integrate cutting-edge solutions.
• Proactive Risk Management: Identify potential risks or vulnerabilities in the cloud infrastructure and preemptively address them.
• Compliance Leadership: Stay updated on regulatory changes and enforce adherence to applicable laws and standards (e.g., GDPR, HIPAA, SOC2).
• Collaboration: Work closely with cross-functional teams to align cloud operations with organizational goals.
• Vendor Management: Coordinate with AWS and third-party vendors to leverage new features, resolve service issues, and ensure optimal service agreement