Manager Cloud Engineering

CAVA - Support Center; Washington (District of Columbia); On-site; USD 150,000 - 210,000; Full time

Job summary

CAVA is seeking a Cloud Infrastructure & DevOps Manager to lead our cloud platforms, ensuring scalability, security, and reliability across our ordering systems, with a strong focus on observability and cost optimization.

You will mentor engineers, define KPIs, and collaborate with cross-functional teams to deliver resilient cloud solutions. This role requires hands-on expertise with IaC, CI/CD, monitoring tools and excellent communication skills.

Qualifications

• Minimum of 2 years managing Cloud Engineering teams and 5+ years in a Cloud Engineering role.
• Experience in cloud-based DevOps and managing a mid-size distributed team.
• Experience with Agile development methodology.
• Proficient in infrastructure as code (Terraform, CloudFormation).
• Experience with monitoring/analytics platforms like Grafana or Datadog.
• Experience with CI/CD tools such as GitHub Actions or CircleCI.
• Strong communication across partner teams.
• Understanding of DevOps fundamentals: security, scalability, reliability.
• Design cloud-based software defined networking.
• Familiarity with fault-tolerant infrastructure designs across regions/AZs.
• Certifications (AWS Solutions Architect or similar) are a plus.
• Willingness to travel occasionally.

Responsibilities

• Oversee the design, implementation, and maintenance of our cloud platform ensuring scalability, reliability, and security.
• Collaborate with cross-functional teams to understand requirements, architect solutions, and ensure successful delivery of cloud projects.
• Manage cloud engineering team capacity planning and staffing allocation.
• Build and mentor a high-performing cloud engineering team; develop a plan for each member.
• Define measurable KPIs for Engineers to strive for.
• Provide thought leadership on cloud principles, automation, observability improvements, self-healing, high availability/scalability, and root cause analysis.
• Manage cloud platform operational cost and budget optimization.
• Ensure security practices including threat modeling, penetration testing, vulnerability scanning, security monitoring/incident response.
• Continuously assess and improve processes and workflows.
• Lead research of emerging cloud service trends for relevance to the organization.
• Manage vendor relationships with cloud and other providers.

Skills

Cloud engineering management

DevOps

Agile

Infrastructure as code

Monitoring/observability

CI/CD

Communication

Security & reliability

Tools

Terraform

CloudFormation

Grafana

Datadog

GitHub Actions

CircleCI

Job description

At CAVA we love what we do, and we try and make every day as fulfilling as the last. We make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that has been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity, and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

• Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
• Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious
• Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.
• Passion for Positivity: We greet each day with warmth and possibility.
• Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

Cloud Infrastructure & DevOps Manager

The Manager of the Cloud Infrastructure & DevOps Teams will play a pivotal role in driving the design, implementation, management and observability of our cloud platforms. This role will lead a team of cloud engineers responsible for building scalable, secure, and resilient cloud solutions using tools such as infrastructure as code (IaC), container orchestration, CI/CD pipelines, cloud services, and other relevant technologies. This role will also lead a team of site reliability engineers responsible for observability of our digital ordering platforms and implementing changes and bugfixes to ensure all platforms are scalable, resilient and performant.

What You’ll Do:

• Oversee the design, implementation, and maintenance of our cloud platform ensuring scalability, reliability, and security.
• Collaborate with cross-functional teams to understand requirements, architect solutions, and ensure successful delivery of cloud projects.
• Responsible for cloud engineering team capacity planning and staffing allocation activities to ensure sufficient staffing for current and future needs.
• Build and mentor a high-performing cloud engineering team. Establish a comprehensive development plan for each team member, focusing on skill enhancement and career growth.
• Work with team to define measurable and meaningful KPIs for Engineers to strive to and follow.
• Provide thought leadership, coach the organization on cloud principles, automation, observability improvements, self-healing, high availability/scalability, and root cause analysis.
• Responsible for managing cloud platform operational cost, understanding the budget and optimizing the spend to achieve maximum value from Cloud investments.
• Ensure team follows best practices including threat modeling, penetration testing, vulnerability scanning, security monitoring/incident response enablement, to ensure privacy and compliance regulations are followed.
• Continuously assess and improve processes and workflows to drive efficiency and quality.
• Leads research emerging application and cloud service trends to determine their relevancy and fit for the organization.
• Manage vendor relationship with cloud and other providers.

The Qualifications:

• Minimum of 2 years managing Cloud Engineering team with 5+ years of experience in a Cloud Engineering role, with a proven track record of managing cloud platforms and SRE practices.
• Experience in cloud-based DevOps and managing a mid-size distributed team.
• Experience with Agile development methodology.
• Experience with writing infrastructure as code (IaC) (Terraform, CloudFormation, etc)
• Experience with a unified, real-time monitoring and analytics platform, such as Grafana or Datadog
• Experience using a CI/CD tool like Github actions, CircleCI, etc.
• Ability to effectively communicate with multiple partner teams from requirements gathering to roadmap planning to delivery.
• Understanding of DevOps fundamentals such as security, scalability, and reliability
• Ability to design and create cloud-based software defined networking.
• Familiarity with fault tolerant infrastructure designs including the use of regions and availability zones.
• Certifications such as AWS Solutions Architect or relevant cloud provider certifications are a plus.
• Results driven with reliable follow through preferred.
• Eagerness to work in a highly collaborative team environment.
• Great verbal and written communication skills
• Strong analytical, decision-making, interpersonal, and conflict resolution skills
• Occasional travel as required.