AWS Cloud Operations Manager

Prophecy Technologies; Pennsylvania; On-site; USD 140,000 - 200,000; Full time

Job summary

Prophecy Technologies is seeking a Cloud Operations Manager to oversee and optimize our cloud infrastructure on AWS. You will lead a team of cloud engineers, SREs, and DBAs to deliver scalable infrastructure using Infrastructure as Code.

The role emphasizes reliability, security, cost management, and collaboration with program managers and vendors to align cloud operations with business goals.

Qualifications

• Bachelor’s or Master’s degree in CS, IT, or related field (or equivalent experience).
• 12+ years IT experience in large enterprises.
• 5+ years AWS cloud experience and leading cloud operations teams.
• Proven leadership of technical teams.
• Deep understanding of cloud architecture and AWS services.
• Proficiency in CI/CD pipelines, Terraform, and scripting (Python, Bash).
• AWS certifications such as AWS SA/SysOps/DevOps Engineer preferred.
• Strong problem-solving, communication, and organizational skills.

Responsibilities

• Strategic planning: Develop and execute long-term cloud strategy aligned with business objectives, including migration plans, scalability needs, and innovation roadmaps.
• Team leadership: Lead and mentor a team of cloud engineers, providing guidance on operational excellence and technical innovation.
• Automation: Implement Infrastructure-as-Code (IaC) practices using tools like Terraform or CloudFormation.
• Security compliance: Enforce strict security measures, compliance standards, and data protection protocols within the cloud environment.
• Monitoring & troubleshooting: Ensure 24/7 availability of cloud systems through proactive monitoring, incident response, and root cause analysis.
• Performance optimization: Continuously review and enhance application performance, ensuring low latency and high availability.
• Cost optimization: Monitor and manage cloud spend, identifying opportunities for cost-saving without compromising performance.
• Innovation: Regularly evaluate emerging technologies and make recommendations to improve cloud services or integrate cutting-edge solutions.
• Proactive risk management: Identify potential risks or vulnerabilities in the cloud infrastructure and preemptively address them.
• Collaboration: Work with cross-functional teams to align cloud operations with organizational goals.
• Vendor management: Coordinate with AWS and third-party vendors to leverage new features and ensure optimal service agreements.

Skills

Cloud leadership

AWS expertise

Team management

Strategic planning

Communication

Security

Cost optimization

Automation

Education

Bachelor’s/Master’s in CS/IT

Tools

Terraform

CloudFormation

Python

Bash

CI/CD tools

Job description

The Cloud Operations Manager is responsible to oversee and optimize the operations of our cloud infrastructure. The ideal candidate will lead a team of cloud engineers, Service Reliability Engineers (SRE), network engineers, database administrators to deliver new infrastructure required for new software components using Infrastructure As a Code (IAC) automation. Ensure system reliability and scalability, and implement best practices for security, monitoring, and cost management. This role requires strong technical expertise in AWS services, as well as leadership and strategic planning skills.

The Cloud Operations Manager will partner with Program and Project Managers, Business Project Team, Software Technology Leads, Third-party Vendors, and External Stakeholders to help define IT Operational model, as well as ensuring proper capabilities are in place for Production Maintainability and Supportability.

Key Responsibilities

• Strategic Planning: Develop and execute long-term cloud strategy aligned with business objectives, including migration plans, scalability needs, and innovation roadmaps.
• Team Leadership: Lead and mentor a team of cloud engineers, providing guidance on operational excellence and technical innovation.
• Automation: Implement Infrastructure-as-Code (IaC) practices using tools like Terraform or CloudFormation.
• Security Compliance: Enforce strict security measures, compliance standards, and data protection protocols within the cloud environment.
• Monitoring & Troubleshooting: Ensure 24/7 availability of cloud systems through proactive monitoring, incident response, and root cause analysis.
• Performance Optimization: Continuously review and enhance application performance, ensuring low latency and high availability.
• Cost Optimization: Monitor and manage cloud spend, identifying opportunities for cost-saving without compromising performance.
• Innovation: Regularly evaluate emerging technologies and make recommendations to improve cloud services or integrate cutting-edge solutions.
• Proactive Risk Management: Identify potential risks or vulnerabilities in the cloud infrastructure and preemptively address them.
• Compliance Leadership: Stay updated on regulatory changes and enforce adherence to applicable laws and standards (e.g., GDPR, HIPAA, SOC2).
• Collaboration: Work closely with cross-functional teams to align cloud operations with organizational goals.
• Vendor Management: Coordinate with AWS and third-party vendors to leverage new features, resolve service issues, and ensure optimal service agreements.

Qualifications

• Education: Bachelor’s or Master's degree in computer science, Information Technology, or a related field (or equivalent experience).
• Experience: Total of 12+ years of IT Experience for large enterprises.
• Relevant Experience: 5+ years of hands-on experience managing AWS cloud environments and leading cloud operations teams.
• Leadership Skills: Proven experience in leading and managing technical teams.
• Technical Skills: Deep understanding of cloud architecture, AWS services and solutions.
• Tools & Automation: Proficiency in CI/CD pipelines, Infrastructure-as-Code tools (Terraform), and scripting languages (Python, Bash, etc.).
• Certifications: AWS certifications such as AWS Certified Solutions Architect, SysOps Administrator, or DevOps Engineer (preferred).
• Soft Skills: Strong problem-solving, communication, and organizational skills, with a focus on team collaboration.