Cloud Operations Engineer – AI Ops & SRE

Truist; Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid holidays and PTO

Volunteer or additional time off

Job summary

Truist seeks a dedicated software engineer to drive cloud operations and AI-enabled observability in a financial services environment. The role emphasizes payment operations, AI adoption, SRE practices, and robust DevOps.

You will work with Dynatrace, Telemetry, and Splunk to monitor and optimize performance in a fast-paced setting. As part of a cross-functional team, you will design, develop, test, and maintain software components, mentor junior engineers, and ensure secure coding and reliable

Qualifications

• Bachelor's degree in computer science, Software Engineering, or related field with 5 years of relevant experience or equivalent education and training.
• In-depth knowledge of information systems and ability to identify, apply, and implement IT best practices.

Responsibilities

• Independently designs, develops, tests, and maintains complex software components and services addressing business and user requirements.
• Implements advanced features and enhancements using established coding standards, architectural patterns, and development best practices.
• Leads code reviews and provides constructive feedback to ensure code quality, maintainability, and performance.
• Collaborates with cross-functional technical teams to plan and execute technical initiatives, ensuring timely delivery of solutions.
• Troubleshoots, debugs, and resolves complex software defects and production issues, applying root-cause analysis and corrective actions.
• Participates actively in the full software development lifecycle, including requirements analysis, design discussions, development, testing, deployment, and support.
• Applies secure coding practices, testing strategies, and documentation standards to ensure software quality and compliance with organizational guidelines.
• Mentors and supports junior engineers to foster technical growth and adherence to best practices.
• Utilizes and contributes to existing frameworks, tools, and technologies to enhance application development across relevant technology domains.

Skills

Software Development experience

Information systems knowledge

Education

Bachelor's degree in computer science, Software Engineering, or related field

Tools

Dynatrace

Telemetry

Splunk

Job description

Truist seeks a dedicated software engineer to drive cloud operations and AI-enabled observability in a financial services environment. The role emphasizes payment operations, AI adoption, SRE practices, and robust DevOps.

You will work with Dynatrace, Telemetry, and Splunk to monitor and optimize performance in a fast-paced setting. As part of a cross-functional team, you will design, develop, test, and maintain software components, mentor junior engineers, and ensure secure coding and reliable