Cloud Operations Engineer

Roberts Recruiting, LLC; Boston (MA); On-site; USD 95,000 - 120,000; Full time

Job summary

A leading tech company in Boston is seeking a Cloud Operations Engineer to enhance the reliability and performance of their cloud platform. The role involves managing Linux servers, troubleshooting issues, and implementing automation processes. Ideal candidates will have strong Linux skills, experience with cloud infrastructures, and a scripting background. This position promises growth opportunities and a dynamic work environment.

Qualifications

• Experience as a system administrator, network engineer, or similar role.
• Proficiency in open-source technologies including Ansible, HAProxy, and more.
• Deep familiarity with Linux systems administration.
• Scripting skills in shell or Python required.
• Familiarity with commercial cloud hosting platforms (AWS, GCP) is a plus.
• Knowledge of relational databases such as PostgreSQL or MySQL preferred.

Responsibilities

• Build and manage Linux servers in AWS and GCP.
• Manage deployment and operation of application software.
• Automate maintenance tasks with scripting.
• Analyze and troubleshoot network issues.
• Monitor system performance and infrastructure.
• Collaborate with other departments for software solutions.
• Ensure security best practices are followed.

Skills

Linux administration

Cloud infrastructure

Scripting (shell, python)

Problem-solving

Security best practices

Monitoring systems

Education

Undergraduate degree in computer science

Tools

Ansible

PostgreSQL

Terraform

AWS

GCP

Job description

Who We Are

Our personalization platform is strategically leveraged by 250 global retail sites, representing 17,000 brands and 80 million registered users. Since 2010, we have raised $100M from top‑tier venture capitalists and built the world’s largest data collective connecting consumers with apparel and footwear they will love and keep.

As our data collective continues to grow, so does our team! Let’s disrupt this $2 trillion industry together.

We’re looking for a Cloud Operations Engineer to work in our Boston office.

About the Role

We’re seeking a Cloud Operations Engineer to join our team and ensure that our platform operates with high reliability, availability and performance at web scale. Successful candidates will be part systems administrator, part developer, part systems engineer, and a whole lot of drive. This role involves just about everything that goes on behind the scenes – from monitoring the health of our clusters and automating maintenance tasks to performance troubleshooting.

Responsibilities

• Build and administer Linux servers in the public cloud (both AWS and GCP). Our platform lives entirely in the cloud. The right person will be familiar with cloud based infrastructure and platform services across a host of storage, compute, and networking technologies.
• Manage deployment and running of our application software. We are an enterprise grade AI platform that operates at web scale. You will operate, maintain, and design solutions for deploying and managing the entire platform.
• Automate the world. If it needs doing more than twice, it needs to be automated. You will use your programming skills to build pushbutton and self‑healing automation services.
• Analyze and troubleshoot network and infrastructure issues. Cloud Operations Engineers need to be expert problem solvers.
• Monitor and measure system performance. You will design and build infrastructure for monitoring what’s going on under the hood.
• Work with other departments to design and build operations‑friendly software. While our operations infrastructure may provide the guts of our machine, our product support people, engineers, and scientists, provide the heart, mind, and soul of what we do. You will liaise with other departments, understand their needs, and collaborate to find solutions.
• Security mindset. Security is at the center of everything we do. The individual in this role should understand security best practices and always be on the lookout for ways to make our platform more hardened.

Qualifications and Skills

• Experience as a system administrator, network engineer, build engineer, or software developer, or equivalent educational training.
• Proficiency in the Open Source Ecosystem. You can expect to work with and be responsible for Ansible, HAProxy, Nginx, Apache, Memcached, Spark, Hadoop, MongoDB, PostgreSQL, Jenkins, Terraform, and many more.
• Deep familiarity with Linux. An excellent candidate will have experience with administration, development, monitoring and troubleshooting.
• Scripting skills in at least one of; shell, python, perl, ruby, etc. We live and breathe by our code and processes. We need someone that can speak our language.
• Familiarity with commercial cloud hosting platforms a plus. (AWS, GCP)
• Some datastore knowledge or interest. Our data collection is vast and varied. We need a person with relational database acumen to conceptually understand what our data models. PostgreSQL or MySQL are preferred. NoSQL knowledge (MongoDB) or big data technologies like Hadoop, Spark, or Hive, would be a plus as well.
• Knowledge of configuration management / desired state frameworks. Our systems are built by our code. We’re looking for a person with knowledge one of the following or a similar solution; Ansible, Terraform, Chef, Puppet, etc.
• Working knowledge of application development technologies such as JavaScript, HTML, Java or Scala. We participate in many of the company’s core functions. The more you can understand how things are done the better.
• Undergraduate degree in computer science or related experience.
• Strong listening and communications skills.
• Highly motivated self‑starter with a can‑do attitude that wants to learn and grow.