Cloud Operations & Cost Analytics Analyst

MAXIMUS; Lebanon (NH); On-site; USD 50,000 - 80,000; Full time

Job summary

MAXIMUS seeks a Cloud Analytics professional to analyze AWS/Azure environments, support provisioning, operations, and lifecycle management across enterprise platforms. You will develop dashboards and reports to monitor performance, availability, cost, and consumption metrics, guiding data-driven decisions.

The role collaborates with Cloud Engineers, Architects, and ITSM/ITOM teams to ensure governance, DR planning, and continuous improvement across cloud and hybrid environments.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 4+ years in business process analysis or cloud/IT operations analysis.
• Experience analyzing AWS and/or Azure environments with performance and reliability metrics.
• Proficient in building dashboards with Excel, Power BI, or Tableau.
• Ability to analyze cloud cost and usage data for optimization.
• Familiarity with ITSM/ITOM processes and governance frameworks.

Responsibilities

• Analyze AWS and Azure environments to support provisioning, ops, and performance monitoring.
• Evaluate cloud systems against enterprise architecture and governance standards.
• Monitor trends, incidents, and reliability metrics to identify improvements.
• Develop dashboards for visibility into cloud performance, cost, and usage.
• Coordinate testing activities for production deployments and governance alignment.
• Support ITSM/ITOM integration, including incident, change, and service reporting.
• Contribute to disaster recovery planning across cloud/hybrid environments.
• Analyze cloud cost and usage trends to identify optimization opportunities.
• Track SLA performance and support continuous service improvement.
• Collaborate with cross-functional teams to document processes and governance.

Skills

Cloud analysis

Data visualization

Analytical thinking

Education

Bachelor's degree in Information Systems, Business, Data Analytics, Engineering, or related field

Tools

Excel

Power BI

Tableau

Job description

MAXIMUS seeks a Cloud Analytics professional to analyze AWS/Azure environments, support provisioning, operations, and lifecycle management across enterprise platforms. You will develop dashboards and reports to monitor performance, availability, cost, and consumption metrics, guiding data-driven decisions.

The role collaborates with Cloud Engineers, Architects, and ITSM/ITOM teams to ensure governance, DR planning, and continuous improvement across cloud and hybrid environments.