Cloud Analytics & Operations Analyst

MAXIMUS; Morgantown (WV); On-site; USD 50,000 - 80,000; Full time

Job summary

Maximus is seeking a Cloud Business Analyst to analyze AWS and Azure environments, supporting provisioning, operations, lifecycle management, and performance monitoring across enterprise platforms. The role includes creating reports and dashboards to track cloud performance, availability, cost, and consumption, and coordinating with Cloud Engineers on governance, DR, and optimization.

Experience with ITSM/ITOM processes, FinOps, and multi-cloud management is highly valued, along with strong

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 4+ years in business process analysis or cloud analysis roles.
• Experience analyzing AWS/Azure performance and availability.
• Experience building reports and dashboards with Excel/Power BI/Tableau.
• Ability to analyze cloud cost data and provide optimization insights.
• Familiarity with ITSM/ITOM processes and governance.

Responsibilities

• Analyze AWS/Azure cloud environments to support provisioning, operations, and lifecycle management.
• Evaluate cloud systems for alignment with enterprise architecture and standards.
• Monitor trends, incidents, and reliability metrics across cloud platforms.
• Develop reports/dashboards to visualize cloud performance, availability, cost, and consumption.
• Coordinate testing activities related to production deployments.
• Support ITSM/ITOM reporting including incident and change performance.
• Contribute to disaster recovery planning and testing across cloud/hybrid environments.
• Analyze cloud cost/usage trends and support FinOps reporting.
• Track SLA performance and drive continuous service improvements.
• Document processes and governance artifacts with cross-functional teams.

Skills

Cloud analysis

Data visualization

IT operations analysis

Cost optimization

Governance

Education

Bachelor's degree

Tools

Excel

Power BI

Tableau

Job description

Maximus is seeking a Cloud Business Analyst to analyze AWS and Azure environments, supporting provisioning, operations, lifecycle management, and performance monitoring across enterprise platforms. The role includes creating reports and dashboards to track cloud performance, availability, cost, and consumption, and coordinating with Cloud Engineers on governance, DR, and optimization.

Experience with ITSM/ITOM processes, FinOps, and multi-cloud management is highly valued, along with strong