Cloud Network Engineer

ArdentMC; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

Ardent is seeking a Cloud Network Engineer to design, support, and optimize secure network connectivity across cloud, hybrid, on‑premises, and legacy environments. This remote role requires strong networking and cloud integration skills.

You will troubleshoot complex issues, monitor performance, maintain documentation, and coordinate changes under IT service management processes. A bachelor’s degree and 5+ years of experience are preferred.

Qualifications

• Bachelor’s degree or equivalent in Computer Science, IT, Engineering, or related field.
• 5+ years of relevant experience in network engineering, cloud networking, or infrastructure engineering.
• Experience designing, configuring, maintaining, and troubleshooting enterprise network infrastructure across cloud, hybrid, and on‑premises environments.
• Strong knowledge of routing, switching, TCP/IP, DNS, segmentation, firewalls, load balancing, virtual networks, security groups, and gateway technologies.
• Experience with AWS, Azure, or comparable cloud platforms and connectivity between cloud and on‑premises infrastructure.
• Experience monitoring network performance and health with enterprise tools.
• Ability to troubleshoot connectivity and integration issues across apps, infrastructure, and clouds.
• Experience with change control, incident management, and root cause analysis in production.
• Strong analytical, documentation, and communication skills.

Responsibilities

• Design, implement, configure, maintain, and troubleshoot network connectivity across cloud, hybrid, on‑premises, and mainframe‑connected environments.
• Monitor network health, latency, throughput, availability, and performance; identify risks and coordinate remediation.
• Maintain network diagrams, inventories, configurations, and procedures in approved repositories and ticketing systems.
• Investigate and resolve network incidents and service requests; isolate faults and coordinate escalation.
• Support secure bidirectional connectivity, data synchronization, and hybrid monitoring behind gateways.
• Plan and support changes through change-control processes, including impact analysis, testing, and CAB support.
• Prepare monthly reports on connectivity, availability, capacity, incidents, and changes.

Skills

Cloud networking

Network engineering

Infrastructure engineering

Routing

Switching

TCP/IP

DNS

Firewalls

Load balancing

Virtual networks

Education

Bachelor’s degree in CS/IT/Engineering

Tools

AWS

Microsoft Azure

Job description

Ardent is seeking aCloud Network Engineerto join our team.

This is a remote position.

Position Description:

Ardent is seeking a Cloud Network Engineer to design, support, and optimize secure network connectivity across cloud, hybrid, on-premises, and legacy environments. The engineer will troubleshoot complex network and integration issues, monitor performance and availability, support approved infrastructure changes, and maintain accurate technical documentation and operational reporting.

Responsibilities and Duties:

• Design, implement, configure, maintain, and troubleshoot authorized network connectivity across cloud, hybrid, on-premises, and mainframe-connected environments, including routing, switching, segmentation, DNS, load balancing, security groups, firewalls, virtual networks, and approved gateway services.
• Monitor and analyze network health, latency, throughput, availability, utilization, packet loss, errors, and integration performance; identify emerging capacity or reliability risks and coordinate preventive or corrective action.
• Maintain current network diagrams, inventories, address and routing information, configurations, interface dependencies, monitoring thresholds, support procedures, and evidence in Government-approved repositories and ticketing systems.
• Investigate and resolve network incidents and service requests; isolate faults across application, infrastructure, gateway, cloud-service, and legacy boundaries; restore service when authorized or coordinate timely escalation.
• Support resilient and secure bidirectional connectivity, data synchronization, and hybrid monitoring behind the Cloud Service Gateway while applying least privilege, separation of duties, and approved configuration standards.
• Plan and support approved network and integration changes through Government change-control procedures, including impact analysis, testing, implementation evidence, rollback planning, validation, and CAB support.
• Prepare accurate monthly hybrid integration, connectivity, availability, capacity, incident, and change-management reporting inputs, including SLA performance, breaches, root causes, trends, risks, and corrective actions.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and relevant professional experience.
• Minimum of 5 years of relevant professional experience in network engineering, cloud networking, infrastructure engineering, or a closely related technical field.
• Demonstrated experience designing, configuring, maintaining, and troubleshooting enterprise network infrastructure across cloud, hybrid, and on-premises environments.
• Strong knowledge of routing, switching, TCP/IP, DNS, network segmentation, firewalls, load balancing, virtual networks, security groups, and network gateway technologies.
• Experience supporting cloud networking environments such as AWS, Microsoft Azure, or comparable cloud platforms, including connectivity between cloud and legacy/on-premises infrastructure.
• Experience monitoring network performance, availability, latency, throughput, utilization, packet loss, and other operational health indicators using enterprise monitoring and diagnostic tools.
• Ability to troubleshoot complex connectivity and integration issues across applications, infrastructure, cloud services, gateways, and legacy systems.
• Experience supporting network configuration management, change control, incident management, root-cause analysis, and service restoration in production environments.
• Working knowledge of network security principles, including least privilege, network segmentation, access controls, secure connectivity, and configuration management.
• Ability to develop and maintain network diagrams, configurations, inventories, technical documentation, operating procedures, and support records.
• Experience working within formal IT service management and change-management processes, including ticketing systems, implementation planning, testing, rollback procedures, and change advisory board support.
• Strong analytical, troubleshooting, documentation, and communication skills with the ability to work effectively with infrastructure, application, security, cloud, and operations teams.

Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process. We highly encourage all Veterans and those with disabilities to apply.

Ardent is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Ardent’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.