Cloud & IT Ops Specialist

Wellby Financial; Webster (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Wellby Financial is seeking an IT Operations Specialist to support Cloud Systems Administration, IT Security, and Service Desk, ensuring secure, reliable technology across branches.

You will assist with IAM, patching, scripting, endpoint support, and documentation, traveling to branches as needed; this full-time role requires collaboration across teams and adherence to regulatory requirements.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3–5 years in IT, technical support, or service desk roles.
• Relevant certifications such as CompTIA A+/Network+/Security+, Microsoft 365, ITIL.
• Valid Texas driver’s license and clean driving record.
• Willingness to travel up to 40% of the time.
• Bondable.

Responsibilities

• Support the administration of Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and related cloud technologies.
• Assist with the installation, configuration, maintenance, and troubleshooting of software, hardware, and enterprise technology solutions.
• Support IAM processes, including joiner/mover/leaver activities, user provisioning, role changes, and deprovisioning.
• Develop and maintain basic PowerShell scripts to automate routine tasks.
• Create and maintain technical documentation, knowledge base articles, SOPs, and system configuration records.
• Assist with patch management and lifecycle monitoring to keep systems compliant.

Skills

PowerShell

IAM

End-user support

Security awareness

Documentation

Incident management

Education

Bachelor’s degree in Computer Science/IT

Tools

Active Directory

Exchange Online

SharePoint Online

PowerShell

Job description

Wellby Financial is seeking an IT Operations Specialist to support Cloud Systems Administration, IT Security, and Service Desk, ensuring secure, reliable technology across branches.

You will assist with IAM, patching, scripting, endpoint support, and documentation, traveling to branches as needed; this full-time role requires collaboration across teams and adherence to regulatory requirements.