Cloud Field Engineering Manager

Canonical; San Francisco (CA); Remote; USD 120,000 - 160,000; Full time

Job summary

An innovative tech company is seeking a Cloud Field Engineering Manager to lead a dynamic team in providing cutting-edge open-source cloud solutions. This role involves managing a talented group of engineers, engaging in presales activities, and ensuring high-quality project delivery. As an advocate for open-source technology, you will help shape the future of cloud computing across various industries. With a focus on personal development and a supportive work environment, this position offers the chance to make a significant impact while enjoying a competitive compensation package and travel opportunities.

Benefits

Personal Learning Budget

Annual Compensation Review

Recognition Rewards

Holiday Leave

Maternity/Paternity Leave

Employee Assistance Programme

Travel Opportunities

Travel Upgrades

Qualifications

• Experience in cloud technologies and technical presales.
• Strong leadership and mentoring skills for engineering teams.

Responsibilities

• Lead a team of Field Engineers in cloud solutions.
• Solve customer problems and promote technologies.

Skills

Cloud Computing

Kubernetes

OpenStack

AWS

GCP

Azure

Linux

Networking

Technical Presales

Coaching and Mentoring

Education

High School Diploma

Bachelor's Degree

Tools

Ceph

Python

Job description

Join to apply for the Cloud Field Engineering Manager role at Canonical

Get AI-powered advice on this job and more exclusive features.

This is an opportunity to run a field engineering team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms, and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care, and media, designing and developing new open source solutions to meet their needs.

We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves but know that their ability to shape the team's direction, focus, and delivery is more significant than their individual technical contributions. We also focus on growing management skills and training engineers interested in soft skills to become managers.

We believe that open source is just beginning to transform the tech sector and enterprise computing. Our goal is to make open source easier, more reliable, and more secure for deployment and development. We aim to provide 'most software to most companies'. To achieve this, our engineers are carefully selected from applicants worldwide, chosen for brilliance and motivation to advance open source. Our engineering managers help teams achieve more than they thought possible and take pride in their results.

The role of a Cloud Field Engineering Manager at Canonical

The Field Engineering team is our group of cloud solutions architects working directly with customers to design private and public cloud solutions tailored to their workload needs. The portfolio includes on-premise solutions like Openstack, MicroCloud, Ceph, and deployable solutions such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team deploys, tests, and hands over solutions to support or managed services teams. Managers and team members also participate in presales to provide technical advice during sales processes.

A Cloud Field Engineering Manager is responsible for line management and career guidance, developing engineering talent, representing the team technically, and driving collaboration with other teams and customers. Active participation in technical presales to help achieve quarterly goals is also expected.

Location:

This role is home-based, managing a team in your time zone.

What your day will look like

• Lead and develop a team of Field engineers across presales and professional services
• Solve customer problems by promoting our technologies and acting as a trusted advisor
• Work remotely within a single major time zone
• Coach, mentor, and provide career development feedback
• Identify and measure team health indicators
• Implement disciplined engineering processes
• Represent your team and products to stakeholders, partners, and customers
• Develop and promote excellent engineering and organizational practices
• Plan and manage progress on goals and projects
• Participate in leadership team collaborations

What we are looking for in you

• Knowledge of cloud computing concepts & technologies such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
• Practical knowledge of Linux and networking
• Experience in technical presales
• Dynamic personality with enthusiasm for new projects and interaction with people
• Excellent verbal and written communication skills in English
• Passion and experience in developing and growing people
• Experience leading, coaching, and mentoring engineers
• Organized with ability to ensure timely, high-quality results
• Strong academic background from high school and preferably university
• Willingness to travel up to 40% for events, meetings, and customer engagements

Additional skills that you might also bring

• Second language - Spanish or French preferred
• Python knowledge
• Experience collaborating with external partners
• Experience working with internal teams and providing stakeholder feedback for engineering roadmaps

What we offer you

We offer a globally competitive compensation package, reviewed annually, including base pay, performance bonuses, and benefits reflecting our values and local needs. Benefits include:

• Distributed work environment with biannual team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards, holiday leave, maternity/paternity leave
• Employee Assistance Programme
• Travel opportunities to meet colleagues and attend events
• Travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering open source tech company, publisher of Ubuntu, and leader in AI, IoT, and cloud platforms. We set high standards for our team, recruit globally, and value excellence. Since 2004, we have operated as a remote-first company, encouraging innovative thinking, continuous learning, and skill development.

Canonical is an equal opportunity employer

We are committed to fostering a diverse and inclusive workplace, welcoming applicants of all backgrounds and identities, and ensuring fair consideration of every application.