Cloud Field Engineering Manager

Canonical; Cincinnati (OH); Remote; USD 120,000 - 150,000; Full time

Job summary

Join a leading company as a Cloud Field Engineering Manager, where you'll lead a team in delivering innovative open-source solutions across cloud environments. This remote role requires strong technical skills, leadership, and a passion for mentoring. You'll engage with customers, oversee project implementations, and drive team success while promoting a collaborative work culture. The position offers a competitive compensation package, including a learning budget and comprehensive benefits.

Benefits

USD 2,000 annual learning and development budget

Annual compensation review and performance bonuses

Comprehensive benefits including leave and parental leave

Travel opportunities and upgrades

Qualifications

• Experience in technical presales.
• Experience leading and mentoring engineers.
• Willingness to travel up to 40%.

Responsibilities

• Leading and developing a team of engineers in presales and professional services.
• Solving customer problems by promoting technologies.
• Monitoring team health indicators.

Skills

Kubernetes

Cloud Computing

Linux

Networking

English Communication

Organizational Skills

Project Engagement

Education

Strong Academic Background

Tools

Openstack

AWS

GCP

Azure

Ceph

Python

Job description

Join to apply for the Cloud Field Engineering Manager role at Canonical.

This is an opportunity to lead a field engineering team, helping customers understand and implement Canonical's open source solutions across public clouds and data centers. The role involves working with a range of cloud offerings, from Ubuntu to virtualization, private cloud, Kubernetes, and advanced open source solutions like MLops platforms and data platforms.

We value engineering managers who are outstanding engineers, comfortable troubleshooting and engaging in technical presales. They should contribute technically while shaping team direction and focus. We also invest in developing soft skills and management capabilities.

Our goal is to make open source easier, more reliable, and more secure, aiming to provide 'most software to most companies'. We select talented and motivated engineers globally, and our managers help their teams achieve and feel proud of their results.

The role of a Cloud Field Engineering Manager at Canonical

The team of cloud solutions architects works directly with customers to design private and public cloud solutions tailored to their workloads. Technologies include Openstack, MicroCloud, Ceph, Kubernetes, Kubeflow, Spark, PostgreSQL, among others. Managers oversee deployment, testing, and handover, and participate in presales technical advice.

The manager is responsible for line management, career guidance, technical representation, collaboration, and active participation in presales to meet quarterly goals.

Location

This role is home-based, managing a team in your time zone.

Daily responsibilities include:

1. Leading and developing a team of engineers in presales and professional services
2. Solving customer problems by promoting technologies and acting as a trusted advisor
3. Remote work within a single major time zone
4. Mentoring and providing career development feedback
5. Monitoring team health indicators
6. Implementing disciplined engineering processes
7. Representing your team and products to stakeholders, partners, and customers
8. Developing engineering and organizational practices
9. Planning and managing project progress
10. Collaborating with leadership teams

Candidate requirements:

• Knowledge of cloud computing technologies like Kubernetes, Openstack, AWS, GCP, Azure, Ceph
• Practical Linux and networking skills
• Experience in technical presales
• Dynamic personality with project engagement and people interaction skills
• Excellent English communication skills
• Passion for developing and growing people
• Experience leading and mentoring engineers
• Organizational skills to ensure timely, high-quality results
• Strong academic background
• Willingness to travel up to 40%

Additional desirable skills:

• Spanish or French language skills
• Python programming knowledge
• Experience with external partnerships
• Stakeholder feedback experience for engineering roadmaps

What we offer:

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Annual compensation review and performance bonuses
• Comprehensive benefits including leave, parental leave, assistance programs, travel opportunities, and travel upgrades

About Canonical

Canonical pioneers open source, publishing Ubuntu, a key platform for AI, IoT, and cloud. We hire globally, uphold high standards, and expect excellence. Since 2004, we've been a remote-first company, encouraging innovative thinking and skill development.

Equal Opportunity Statement

We promote a discrimination-free workplace, valuing diverse backgrounds and perspectives, and ensure fair application review regardless of identity.