Cloud Engineer II: SaaS, AI & Observability

Cisco Systems, Inc.; Milpitas (CA); On-site; USD 126,000 - 177,000; Full time

Job summary

Cisco Systems, Inc. is seeking engineers to design, build, and operate cloud-native SaaS services.

You will contribute to scalable, secure distributed systems and participate in automations, monitoring, and telemetry pipelines across AWS, Azure, or Google Cloud. You will own services end-to-end, from design to production support, collaborating with cross-functional teams in an Agile environment to deliver reliable customer experiences.

Qualifications

• Bachelor's degree in computer science, Computer Engineering, or a related technical field, or equivalent practical experience.
• 1 - 2 years of professional software engineering experience in product engineering, SaaS, Cloud, DevOps, or Platform Engineering environment.
• Hands-on experience developing, testing, deploying, or supporting cloud-based applications or services in at least one public cloud environment such as AWS, Azure, or Google Cloud.
• Programming skills in one or more languages such as Java, Python, or Go.
• Experience building rich web UIs in full stack technologies, services, such as Java, Ruby on Rails/NodeJS, React, JavaScript.
• Experience with cloud-native application development, including containers, service deployment, scalability, resiliency, and production readiness.
• Experience debugging, troubleshooting, and problem-solving skills across application, service, and cloud infrastructure layers.
• Experience using Generative AI tools to improve software development productivity, code quality, testing, documentation, or operational workflows.

Responsibilities

• Design, develop, test, deploy, and support cloud-native SaaS applications and services.
• Build scalable, resilient, and secure distributed systems using microservices architecture.
• Develop and operate services running in public cloud environments such as AWS, Google Cloud or Cisco Private Cloud
• Participate in the design and implementation of service automation, monitoring, observability, and telemetry pipelines.
• Analyze service health, performance metrics, logs, traces, and alerts to improve reliability and customer experience.
• Own services through the full lifecycle, from design and implementation to production support and continuous improvement.
• Work on deployment, configuration, and operational readiness for SaaS services in production environments.
• Review architecture, designs, implementation plans, test strategies, and operational procedures.
• Troubleshoot complex production and customer issues across application, infrastructure, database, and networking layers.
• Collaborate with engineering, product management, security, SRE, DevOps, and customer-facing teams.
• Contribute to building secure, scalable, and reliable business solutions for Cisco customers and partners.

Skills

Java

Python

Go

Web UI Development

AWS

Azure

GCP

Containers

CI/CD

Generative AI

Education

Bachelor's degree in CS/CE

Tools

React

Node.js

Ruby on Rails

JavaScript

Job description

Cisco Systems, Inc. is seeking engineers to design, build, and operate cloud-native SaaS services.

You will contribute to scalable, secure distributed systems and participate in automations, monitoring, and telemetry pipelines across AWS, Azure, or Google Cloud. You will own services end-to-end, from design to production support, collaborating with cross-functional teams in an Agile environment to deliver reliable customer experiences.