Cloud Broadcast Engineer

Encompass Digital Media, Inc.; Atlanta, Northern (GA, KY); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Encompass Digital Media, Inc. is seeking a Cloud Broadcast Engineer to design, implement, and automate cloud-based broadcast distribution for Altitude products. You will work with Linux, virtualization, and CI/CD to ensure secure, scalable delivery of OTT content.

Responsibilities include 2nd/3rd line support, incident response, and collaboration with security/compliance teams to meet ISO 27001 and SOC 2 baselines. Flexible to follow-the-sun with regional engineering teams.

Qualifications

• Extensive experience with broadcast distribution environments and systems.
• Deep knowledge of IP-based video transport protocols (SRT, Zixi).
• Experience with video encoding standards (H.264/HEVC/JPEG XS) and ABR workflows.
• Proficiency in Linux administration and network security fundamentals.
• Experience with IaC tools and cloud platforms.
• Ability to work in a follow-the-sun model and across regions.

Responsibilities

• Design and implement Encompass cloud distribution products and apps.
• Ensure security, resilience, and availability aligned with ITIL practices.
• Provide 2nd/3rd line support and incident response, including off-hours work.
• Automate deployments using IaC and CI/CD principles.
• Develop monitoring, analytics, and thorough documentation.
• Coordinate with regional teams for handover and knowledge transfer.
• Estimate tasks, manage risks, and report progress.

Skills

Linux administration

Networking

Cloud platforms

CI/CD

Video transport protocols

SRT/Zixi

Ansible

Docker

Kubernetes

AWS

Azure

Oracle Cloud

Tools

Ansible

Docker

Kubernetes

AWS

Azure

Oracle

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Atlanta, GA, US

30+ days ago Requisition ID: 1852

Main Purpose:

The Cloud Broadcast Engineer, Cloud Engineering role is responsible for the implementation, automation, and design of Encompass’ ‘Altitude’ products that provide our broadcast services and run on ‘Cloud’ infrastructure. Consisting of OTT and IP delivery and configuration management.

The role is part of a multi-regional engineering team that adopts a ‘follow-the-sun’ project and support model to ensure coverage for Encompass’ regional operations. It involves working with Information Security and Compliance teams to ensure compliance with ISO 27001 and SOC 2 CIS benchmarks.

• Responsible for designing and implementing Encompass’ cloud distribution products and applications, leveraging system administration expertise in Linux and virtualized environments to do so.
• Ensuring design and implementation follows industry best practice for security, resilience and availability, working with the Information Security and Compliance team where necessary. Working with Product and Solution Architects.
• 2 nd and 3 rd line technical support, undertake corrective maintenance as necessary to restore any failed equipment to full working order. Including working with third party vendors as needed. At times this will require out of hours unplanned availability.
• Undertake preventative maintenance to ensure the systems are fully operational.
• Use automated mechanisms for deployments, utilizing Infrastructure-as-code tools such as Ansible and CI/CD principals.
• Instill ITIL best practices in everyday working.
• Develop and maintain application and workflow monitoring and analytics.
• Maintain detailed documentation, to effectively manage solutions with minimal escalations and working with regional Operational and Engineering teams to ensure handover and knowledge transfer where applicable.
• Task and effort estimations for project management and status reporting including risks, issues and costs.

Experience/Knowledge:

• Substantial and proven industry experience with Broadcast Distribution environments and systems.
• Deep knowledge of IP based video transport protocols such as SRT, Zixi, and their application in live contribution and distribution workflows.
• Hands-on experience with video compression and encoding standards (e.g., H.264/AVC, HEVC/H.265, JPEG XS) and familiarity with encoder configuration for low-latency streaming.
• Understanding of adaptive bitrate (ABR) encoding workflows and packaging for OTT delivery, consisting of Origins/Packagers, CDNs, and streaming protocols HLS and MPEG-DASH.
• Experience with monitoring and troubleshooting IP based video streams, including packet loss, jitter, and latency optimization.
• Knowledge of ST 2022 standard for professional media over IP environments.
• Familiarity with error correction and resilience techniques for IP delivery (ARQ, FEC).
• Experience integrating contribution/distribution protocols with cloud-based workflows for live and VOD streaming.
• Working knowledge of public cloud platforms (Oracle/AWS/Azure).
• Proficiency with IaC tools (Ansible, or similar) or any automation.
• Experience with containers and orchestration tools (Docker, Kubernetes).
• Highly proficient in Linux administration
• Strong networking and security fundamentals.
• Experienced in investigating challenging problems in complex E2E systems, with excellent analytical and troubleshooting skills
• Proven experience in taking ownership when troubleshooting issues and driving projects forward to completion.
• Knowledge of best practice frameworks based on ITIL or Service Management principles.

Personal Skills:

• Highly motivated self-starter, able to learn quickly and independently.
• Collaborative team player with a strong ethos of knowledge sharing.
• Honest and accountable, with a strong sense of ownership.
• Flexible, willingness to work out of hours when required to get the job done.
• Logical, thorough approach to tasks, with appropriate understanding and risk management of live system changes.
• Thrives in a fast-paced, sometimes high pressure, environment, reacting quickly and calmly to evolving tasks and competing priorities.
• Excellent interpersonal skills and ability to communicate effectively at all levels, including presenting new initiatives to obtain buy-in from user groups.

Encompass Digital Media is an affirmative action and equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. M/F/Disability/Veteran