Cloud AWS Support Reliability Engineer (SRE)

Federal Reserve Bank of New York; New York (NY); On-site; USD 160,000 - 230,000; Full time

Benefits offered by this job

Educational assistance

Onsite Health & Wellness Center

Job summary

Federal Reserve Bank of New York is seeking an experienced Cloud AWS Support Reliability Engineer (SRE) to build and maintain scalable AWS infrastructure and CI/CD pipelines. The role emphasizes observability, security, and resilience across enterprise cloud platforms.

Key responsibilities include deploying Terraform-based infrastructure, containerizing tools, and collaborating with teams to deliver reliable services. On‑call duties and strong DevSecOps practices are integral to the position.

Qualifications

• Proven experience writing Terraform IaC to provision AWS resources.
• Experience building and debugging CI/CD pipelines in GitLab.
• Hands-on with AWS services: Lambda, S3, EC2, RDS, VPC, CloudWatch.
• Familiarity with DevSecOps, Agile-Scrum, and JIRA practices.

Responsibilities

• Set up and maintain AWS infrastructure for cloud hosting.
• Implement observability and monitoring to ensure service value.
• Containerize code and COTS tools; write CI/CD pipelines.
• Take software as a black box and deploy in AWS.
• Participate in on‑call rotation and resolve security vulnerabilities.

Skills

Terraform IaC

GitLab CI/CD

AWS Cloud Infrastructure

Java

Python

Scala

DevSecOps

Agile-Scrum

JIRA

Team Collaboration

Tools

Terraform

GitLab

Grafana

CloudWatch

NGINX

JBoss

Tomcat

Kubernetes (EKS)

Okta

AWS IAM

Job description

Company Federal Reserve Bank of New York

When you work at the New York Fed, you have the opportunity to make an impact in our communities and across the nation. Our mission‑driven, curious, and dedicated colleagues apply their diverse perspectives and unique talents to support the strength of the U.S. economy and stability of the global financial system. At the Bank, we work full‑time onsite with our teams. We believe being physically together allows us to draw on our collective strengths, while recognizing that the ability to work flexibly from time to time remains important to achieving our mission.

Our Unique Work

The Enterprise Support Operations team within the Bank’s Technology Group is responsible for providing and supporting infrastructure technology capabilities to enable cloud hosting for business applications. The team works closely with our service providers and customers to provide highly resilient, secure, enterprise‑class cloud platforms and infrastructure to meet business requirements.

How You’ll Make an Impact as a Cloud AWS Support Reliability Engineer (SRE)

• Setting up and maintaining AWS infrastructure
• Implementing observability and monitoring to ensure delivery of business value
• Containerizing code and COTS tools
• Write Terraform IAC code to install custom applications, AWS services, and COTS tools in AWS
• Troubleshoot application issues to resolve incidents and ensure resiliency
• Create CI/CD pipelines in GitLab to install and rehydrate in AWS
• Take software as a black box and deploy and install in AWS
• Participate in on‑call rotation for critical product support
• Resolve security vulnerabilities for principal platforms and products

The Unique Skill Sets We’re Looking For

• Demonstrated proficiency in writing, maintaining, troubleshooting Terraform IaC to provision AWS cloud infrastructure services
• Demonstrated proficiency in building, maintaining and troubleshooting automated CI/CD GitLab pipelines
• Demonstrated proficiency in AWS cloud infrastructure including Lambda, S3, SNS, EKS (including Helm charts), data gateways, EC2, RDS Postgres DB, Oracle‑RDS, VPC, transit gateways, Direct Connect, ALB/ELB, Grafana, CloudWatch, Route53, DNS, EFS
• Demonstrated knowledge of AWS IAM concepts and principles, including Okta, encryption, key management, certificates, vulnerability management, rehydration
• Desirable: knowledge of Glue, ECS, CloudBeaver, AWS Multi‑AZ, AWS Multi‑Region
• Working knowledge of programming languages: Java, Python, Scala
• Knowledge of containerized middleware (i.e. NGINX, JBoss, Tomcat)
• Knowledge of DevSecOps, Agile‑Scrum, JIRA methodologies
• Highly collaborative, self‑starter with the ability to work independently and as part of a team to drive positive customer
• Solid foundations of DevOps and SRE principles and roles
• Technical writing skills including drafting run books, procedural manuals, and support documentation
• Hands‑on experiences with configuring monitoring and alerting with tools such as Grafana and CloudWatch
• Knowledge of Incident management and remediation processes

Other Things to Know

• Salary Range: $160000 - $230000 / year

We believe in transparency at the New York Fed. This salary range reflects a variety of skills and experiences candidates may bring to the job. We pay individuals along this range based on their unique backgrounds. Whether you’re stretching into the job or are a more seasoned candidate, we aim to pay competitively for your contributions.

How We’ll Support You

Our programs and benefits are designed to support you through all your life stages:

• Learning & Growing: Educational assistance, career development tools, and stretch opportunities
• Supporting Your Family: Parental leave, adoption assistance, back‑up dependent and elder care, college planning resources, and more
• Managing Your Health: Comprehensive insurance plans, leave policies, onsite Health & Wellness Center, and onsite Fitness Center
• Optimizing Your Finances: Pension plan, 401(k) with generous match, financial planning resources, and subsidized public transportation program

The New York Fed is committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

We value accessibility for all candidates and are happy to provide an accommodation or assistance. Please email us at [e-mail] and we’ll be glad to help. This is a dedicated e‑mail box designed exclusively to assist applications with accommodation requests in relation to our recruiting process. All other inquiries including the status of applications will not receive a response from this e‑mail box.

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.

This position requires access to confidential supervisory information (CSI) and/or Federal Open Market Committee (FOMC) information. Access to CSI and FOMC information is limited to U.S. citizens, lawful permanent residents, individuals who meet the definition of “protected individual” under 8 U.S.C. § 1324b(a)(3), and certain other nonimmigrants.

All non‑U.S. Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Information Technology Family Group Work Shift First (United States of America)