Cloud Administrator IInd Shift

Otava LLC; Austin (TX); Ibrido; USD 65.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus

401(k) match

Health insurance

Generous PTO

Volunteer time off

Descrizione del lavoro

Otava LLC is seeking a Cloud Administrator for a 2nd shift to manage OTAVA Cloud environments. The role emphasizes a client-first mindset, daily maintenance, and close collaboration with customers on migrations and deployments.

The ideal candidate has 5+ years of VMware/vSphere experience, strong Windows/AD, and familiarity with public, private, and hybrid cloud ecosystems. Hybrid or remote work options are available.

Competenze

• Experience in an enterprise or managed services technology role.
• 5+ years’ experience in VMware, vSphere, hybrid and/or public clouds.

Mansioni

• Bring a collaborative, client-first mindset every day.
• Act as a professional representative of the OTAVA brand and its partners.
• Identify where OTAVA Cloud operations could be improved through design, processes, documentation, security, and automation.
• Perform regular maintenance duties to ensure OTAVA’s cloud environments operate securely and efficiently.
• Work with vendors and service providers to troubleshoot issues and drive escalated incidents through resolution.
• Work directly with customers on troubleshooting, maintenance, deployments, and migrations.
• Assist with collaborative infrastructure or team initiatives and tasks as required.
• Perform administrative tasks at OS, application, and hypervisor levels.
• Monitor cloud environment events, conduct daily walk-throughs, and perform maintenance tasks.
• Document solutions, update internal procedures, and contribute to knowledge base.

Conoscenze

VMware vSphere

Windows Server

Active Directory

Public/Private/Hybrid Cloud

PowerShell

Networking basics

Documentation

On-call availability

Customer communication

Formazione

Degree in IT, Cloud Computing, or related field

Descrizione del lavoro

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Cloud Administrator IInd Shift

Locations

Showing 1 location

OTAVA Denver, CO 80202, USA +3 more locations

• Hybrid
• Operations
• Full-Time
• Requisition #: CLOUD002279

Description

The Cloud Administrator is focused on providing OTAVA Cloud customers a white glove experience, maintaining and troubleshooting a wide range of support initiatives from basic to complex, including but not limited to backups, patching, imaging, permissions, and working with Windows and Linux servers.

Responsibilities

• Bring a collaborative, client-first mindset every day
• Act as a professional representative of the OTAVA brand and its partners
• Possess a keen ability to identify where OTAVA Cloud operations could be better through design, processes, documentation, security, and automation
• Perform regular maintenance duties to ensure OTAVA’s cloud environments and operations operate in the utmost efficient, reliable, and secure fashion
• Work with vendors and service providers to troubleshoot issues and drive escalated incidents through resolution
• Work directly with customers on initiatives such as troubleshooting, maintenance, deployments, and migrations
• Assist with any collaborative infrastructure or team initiatives and tasks that may be required
• Perform administrative tasks at the operating system, application, and hypervisor level
• Monitor cloud environment events, perform daily walk-throughs, and perform both operational and preventive maintenances tasks
• Document solutions, update internal procedures, and contribute to team knowledge base
• Perform other duties as required to help the Otava Cloud operations team achieve its objectives

Experience

• Experience in an enterprise or managed services technology role
• 5+ years’ experience in VMware, vSphere, hybrid and/or public clouds

Knowledge, Skills, and Abilities

• Foundational knowledge of Windows, VMware, Active Directory, enterprise server environments, andnetworking
• Working knowledge of VMware vSphere virtualization with related storage and networking technology (vSAN, virtual networking)
• Operating system and application installation/configuration
• Working knowledge of public, private, and hybrid cloud environments
• Basic scripting or automation skillset (e.g., PowerShell) for efficiency and repeatability
• Familiarity with cloud environment and data disaster recovery documentation and customer test planning
• Assist with any other infrastructure/team responsibilities and tasks that may be required
• Strong client communication skills with the ability to explain technical concepts to both technical and non-technical audiences
• Ability to work independently and collaboratively, prioritize work based on business and customer impact, and perform effectively in a fast-paced environment
• Strong ownership, accountability, and communication throughout the lifecycle of assigned work
• Ability to work flexible hours for emergencies, and participate in on-call rotation schedule

Education

• Degree in IT, Cloud Computing, or related field preferred, or equivalent experience in a Cloud / Data Backup role

Certifications

• Technology-related certifications and education are a plus
• Broadcom/VMWare VCP/VCF certifications preferred

Working Conditions:

• Hybrid or Remote work location
• 2 nd shift role on a 10-hour shift, four days per week
• Heavy primary focus on planned customer maintenance, migrations, and environment/system upgrades
• Monitoring and alerting of client environments
• Potential for end-user and direct client support

What We Offer:

Competitive base salary ($65 - 85K) depending on experience and certifications) plus bonus, 401(k) match, health insurance, generous PTO, paid volunteer time off, and working with world-class co-workers who are just as dedicated and as awesome as you are.

What about Otava?

At Otava, we are people empowering people to enable growth. We are excited for you to join us! As a global leader in secure, compliant, enterprise-class cloud hosting, we deliver a full range of solutions from colocation to private and hybrid cloud computing. We’re creative thinkers who love to serve others, automate where possible, and change when required. Above all, we love to help our clients. We aim for superior client service in everything we do and strive to get even better.

Sound like you? Come join us!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.