Clothing/Boots Department Lead

Coastal-Farm-; Yakima (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Coastal Farm is seeking a department leader to oversee Hardlines, Animal Health, Cashier, Clothing/Boots, or Material Handling. The role emphasizes excellent customer service, product knowledge, and effective merchandising across the department.

You will greet customers, supervise daily operations, train new associates, and step in for Store Manager and Assistant Manager when scheduled. Strong communication and adaptability are essential to succeed in a fast-paced retail environment.

Qualifications

• 1 year of experience in a retail environment.
• Experience operating a POS system.
• Experience operating Eagle Browser.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and shift priorities.
• Familiar with how to operate a computer system and email.
• Familiar with standard retail concepts and practices.

Responsibilities

• Greet and acknowledge every customer, answer questions, and help locate products.
• Oversee daily department operations including merchandising, signage, and inventory monitoring.
• Train new associates on systems, procedures, and product knowledge.
• Create and implement daily worklists and goals for store associates.
• Assume duties of Store Manager and Assistant Store Managers when scheduled.
• Open and close the store as needed and scheduled.
• Assist in leading store meetings and setting store goals.
• Answer incoming phone calls and maintain communication with associates.
• Maintain comprehensive knowledge of Coastal Farm products and promotions.
• Assist in floor moves, merchandising, display maintenance, and store housekeeping.

Skills

Customer service

Interpersonal skills

Retail experience

Written and verbal communication

Adaptability

Computer literacy

Tools

POS system

Eagle Browser

Job description

Description

Primary Purpose

To be a leader to all associates and responsible for maintaining excellent customer service, product knowledge, and merchandising in a specific department: Hardlines, Animal Health, Cashier, Clothing/Boots, or Material Handling.

Essential Duties and Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Oversee the daily operations of the department – including, but not limited to, merchandizing, display presentation, maintaining signage standards, and monitoring inventory levels.
• Train new associates on systems, procedures, and product knowledge.
• Create and implement daily worklists and goals for store associates.
• Assume duties of the Store Manager and Assistant Store Managers when scheduled.
• Open and close the store as needed and scheduled.
• Assist in leading store meetings and store goals/objectives.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties and Responsibilities

• Help in other departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• 1 year of experience working in a retail environment.
• Experience operating a POS system.
• Experience operating Eagle Browser.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Familiar with standard retail concepts and practices.