Clothing Lead

Coastal-Farm-; Oregon City (OR); On-site; USD 19,000 - 28,000; Full time

Job summary

Coastal Farm in Oregon City seeks a department leader responsible for maintaining excellent customer service, product knowledge, and merchandising across Hardlines, Animal Health, Cashier, Clothing/Boots, or Material Handling.

You will greet customers, oversee daily department operations, train new associates, and lead in store meetings while coordinating with Store Managers. Strong communication and retail skills are essential.

Qualifications

• 1 year of retail experience.
• Experience operating a POS system.
• Experience operating Eagle Browser.
• Strong written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments.
• Familiar with how to operate a computer system and email.
• Familiar with standard retail concepts and practices.

Responsibilities

• Greet and acknowledge every customer, answer questions, and help locate products.
• Oversee daily department operations: merchandising, display, signage, and inventory levels.
• Train new associates on systems, procedures, and product knowledge.
• Create and implement daily worklists and goals for store associates.
• Assume duties of the Store Manager and Assistant Store Managers when scheduled.
• Open and close the store as needed and scheduled.
• Assist in leading store meetings and store goals/objectives.
• Answer incoming phone calls.
• Maintain radio communication with associates.
• Maintain comprehensive product knowledge and promotions.
• Assist in floor moves, merchandising, display maintenance and housekeeping.

Skills

Customer service

Communication

Interpersonal skills

Adaptability

Retail knowledge

Tools

POS system

Eagle Browser

Job description

Description

Primary Purpose

To be a leader to all associates and responsible for maintaining excellent customer service, product knowledge, and merchandising in a specific department: Hardlines, Animal Health, Cashier, Clothing/Boots, or Material Handling.

Essential Duties and Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Oversee the daily operations of the department – including, but not limited to, merchandizing, display presentation, maintaining signage standards, and monitoring inventory levels.
• Train new associates on systems, procedures, and product knowledge.
• Create and implement daily worklists and goals for store associates.
• Assume duties of the Store Manager and Assistant Store Managers when scheduled.
• Open and close the store as needed and scheduled.
• Assist in leading store meetings and store goals/objectives.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties and Responsibilities

• Help in other departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• 1 year of experience working in a retail environment.
• Experience operating a POS system.
• Experience operating Eagle Browser.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Familiar with standard retail concepts and practices.