Closing Shift Leader - Guest Experience & Team Growth

Chop Chop Rice; Amarillo (TX); On-site; USD 17,908 - 20,664; Full time

Job summary

Chop Chop Rice in Amarillo, TX is seeking an experienced Restaurant Shift Manager to lead daily operations and ensure guests have a memorable dining experience. This role emphasizes team leadership, staff training, scheduling, cost control, and collaboration with marketing to promote the restaurant.

Strong communication and problem-solving skills are essential to success. You will supervise food quality, manage inventory, and hire and develop hourly staff to maintain exceptional service and

Qualifications

• Require 2+ years of experience as a Restaurant Manager or similar role.
• Experience in customer service management is preferred.
• Familiarity with restaurant management software.
• Strong leadership and people skills are essential.
• Solid financial management abilities and cost control knowledge.
• Excellent communication and problem-solving capabilities.
• Team-oriented with a collaborative approach.

Responsibilities

• Oversee the entire restaurant operation and guest experience.
• Lead staff through shifts and manage scheduling.
• Hire and train employees; evaluate staff performance.
• Develop and implement marketing and promotional strategies.
• Monitor food quality, inventory, and costs to minimize waste.
• Respond promptly to guest inquiries and resolve complaints.
• Create a positive working environment and drive productivity.

Job description

Chop Chop Rice in Amarillo, TX is seeking an experienced Restaurant Shift Manager to lead daily operations and ensure guests have a memorable dining experience. This role emphasizes team leadership, staff training, scheduling, cost control, and collaboration with marketing to promote the restaurant.

Strong communication and problem-solving skills are essential to success. You will supervise food quality, manage inventory, and hire and develop hourly staff to maintain exceptional service and