Closing Admin

DeKalb Health; Hampton (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plans

Paid time off

Relocation opportunities

Job summary

Safe Harbor Marinas, LLC (SHM) seeks a detail‑minded Closing Administrator to support yacht brokers by handling contracts, closing documents, and funding steps. You will coordinate the closing process across regions, verify document accuracy, and maintain CRM and transaction records for reliable reporting.

You will partner with Marketing and Accounting to ensure precise data management, expense tracking, and timely deliveries for boat sales and regional events, while upholding SHM's high service

Qualifications

• Associate's or Bachelor's degree preferred; equivalent administrative, sales support, or business management experience will be considered.
• Strong organizational and time management skills with the ability to prioritize and manage multiple projects simultaneously.
• Exceptional attention to detail and commitment to accuracy.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Experience working with CRM systems and business databases; ability to quickly learn new software platforms.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with a customer-service-oriented mindset.
• Self-motivated, dependable, and capable of working independently with minimal supervision.
• Positive attitude, strong work ethic, and a proactive approach to problem-solving.
• Ability to travel occasionally and exercise sound judgment when representing the company at regional events and field activities.

Responsibilities

• Support yacht brokers by preparing, reviewing, and processing contracts, sales agreements, and closing documentation for assigned office regions.
• Coordinate all aspects of the closing process to ensure timely and accurate transaction completion.
• Verify the accuracy, completeness, and legibility of executed documents before processing and funding.
• Maintain closing software records and ensure all required information is entered and updated prior to fund disbursement.
• Track and maintain daily reports related to brokerage closings, sales activity, leads, and transaction data.
• Collaborate with Marketing and Accounting departments to ensure accurate reporting and data management.
• Compile, review, and maintain expense reports associated with boat sales, events, and regional activities.

Job description

• Location 25 Marina Road,Hampton, VA, 23669,United States
• Job Category Member Services Specialist, Marina
• Employee Type Full Time

Contact information

• Phone [phone]

Description

Please note the position is located in Virginia Beach. Bluewater Yacht Sales, 2109 W Great Neck Rd Ste 107, Virginia Beach, VA 23451

The Closing Administrator plays a critical role in supporting sales operations and delivering a seamless customer experience throughout the boat sales and closing process. This position works closely with yacht brokers, customers, manufacturers, accounting teams, and marketing partners to ensure transactions are completed accurately, efficiently, and professionally. This individual will help ensure every transaction is handled professionally, accurately, and in a manner that reflects the high standards of Bluewater Yacht Sales. The ideal candidate is highly organized, detail-oriented, technologically proficient, and capable of managing multiple priorities in a fast-paced, team-oriented environment.

Essential Duties and Responsibilities

• Support yacht brokers by preparing, reviewing, and processing contracts, sales agreements, and closing documentation for assigned office regions.
• Coordinate all aspects of the closing process to ensure timely and accurate transaction completion.
• Verify the accuracy, completeness, and legibility of executed documents before processing and funding.
• Maintain closing software records and ensure all required information is entered and updated prior to fund disbursement.
• Track and maintain daily reports related to brokerage closings, sales activity, leads, and transaction data.
• Collaborate with Marketing and Accounting departments to ensure accurate reporting and data management.
• Compile, review, and maintain expense reports associated with boat sales, events, and regional activities.

CRM & Data Management

• Maintain accurate customer and vessel records within the CRM system.
• Update ownership, contact, and transaction information following each completed sale.
• Ensure customer data integrity and consistency across business systems.

Office & Regional Operations

• Maintain current manufacturer, product, and company literature throughout assigned offices.
• Monitor inventory and condition of marketing assets, including brochures, signage, flags, tents, and promotional materials.
• Manage general office administration, including mail distribution, office supplies, and phone system coordination.
• Ensure listings, sales materials, and company branding are professionally displayed within office and marina locations.
• Coordinate dockage, slip usage, and boat show space assignments while ensuring proper billing and reporting procedures.
• Assist with the planning, coordination, and execution of regional events, customer functions, and boat shows.

Qualifications

• Associate's or Bachelor's degree preferred; equivalent administrative, sales support, or business management experience will be considered.
• Strong organizational and time management skills with the ability to prioritize and manage multiple projects simultaneously.
• Exceptional attention to detail and commitment to accuracy.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Experience working with CRM systems and business databases; ability to quickly learn new software platforms.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with a customer-service-oriented mindset.
• Self-motivated, dependable, and capable of working independently with minimal supervision.
• Positive attitude, strong work ethic, and a proactive approach to problem-solving.
• Ability to travel occasionally and exercise sound judgment when representing the company at regional events and field activities.

Safety and Environmental Responsibilities

• Follow SHM Safety and Environmental rules and complete required related training
• Wear proper personal protective equipment as required for the task or work area
• Report all accidents, injuries, spills and near misses immediately

Technical and Physical Requirements

• College Degree or equivalent administrative/managerial experience.
• Strong organizational skills and ability to handle multiple tasks simultaneously.
• Exceptional attention to detail and accuracy.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Comfortable with CRM and database systems; quick to learn new technologies.
• Excellent interpersonal and communication skills.
• Self-motivated, independent, and a proactive problem-solver.
• Positive attitude and strong work ethic.
• Ability to travel occasionally and exercise independent judgment in the field.

Minimum Soft Skill Qualifications

• Eagerness to engage in a growing, fast paced, and industry-leading company
• Consistently treats others with dignity and respect
• Genuinely serves others with humility and a positive attitude
• Frequently demonstrates a bias toward action
• Always communicates effectively and courteously with fellow teammates and members
• Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties
• Shows resolve and overcomes difficulties in a positive and productive manner
• Gladly provides responsive, and high level of service to our teammates and members
• Eagerly puts forth the extra effort to accomplish duties
• Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs

The Company

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced professionals in the marine industry. In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities.

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Additional disclosures available at https://shmarinas.com/hr-disclosures/ . #marinacareers