Clinician Licensed- MCI

Behavioral Health Network, Inc (BHN); Worcester (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Purpose-Driven Work

Professional Growth

Team Culture

Stability & Opportunity

Comprehensive Benefits

Great Place to Work

Job summary

Behavioral Health Network (BHN) seeks an MCI Clinician to join our Mobile Crisis Intervention and Community Behavioral Health Center team in Western Massachusetts. You will provide in-person crisis assessment, intervention, stabilization, and post-stabilization services to individuals seeking help, collaborating with a multidisciplinary team to determine the safest level of care.

Requirements include a Master’s degree in social work, psychology, or related field and relevant crisis experience;

Qualifications

• Master’s degree in social work, psychology, counseling or closely related field.
• Two years of behavioral health crisis experience preferred.
• Strong clinical assessment, diagnostic and risk-evaluation skills.
• Ability to apply medical-necessity criteria with sound clinical judgment.
• Excellent active-listening and written communication skills.
• Ability to work calmly under pressure with high-acuity cases.

Responsibilities

• Provide in-person crisis assessment, intervention, stabilization, and post-stabilization services at the CBHC.
• Evaluate walk-ins, police drop-offs, or telehealth cases; perform risk assessments.
• Collaborate with psychiatry, leadership, peers, and recovery coaches to plan care.
• Use evidence-based tools to complete assessments and determine level of care.
• Identify community-based options that meet medical necessity and reduce hospitalizations.
• Explain findings and follow-up plans clearly to individuals and supports.
• Provide clinical consultation and assist with training of new clinicians and interns.
• Complete intakes, notes, and assessments within timelines and regulatory requirements.
• Integrate mental health, substance-use, resiliency and recovery principles in service delivery.

Skills

Master’s degree

Crisis experience

Communication skills

Cultural competency

Team collaboration

Education

Master’s degree in social work, psychology, counseling

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking an MCI Clinician to join our Mobile Crisis Intervention (MCI) and Community Behavioral Health Center (CBHC) team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do

• Provide in-person behavioral health crisis assessment, intervention, stabilization, and post-stabilization services to individuals who present to the Community Behavioral Health Center (CBHC), regardless of clinical acuity.
• Evaluate individuals who arrive as walk-ins, through police drop-off, or by telehealth and complete comprehensive risk assessments to determine the safest and most appropriate level of care.
• Collaborate with a multidisciplinary crisis team—including psychiatry, clinical leadership, qualified behavioral health clinicians, certified peer specialists, and recovery coaches—to determine treatment recommendations and next steps.
• Use evidence-based clinical tools and sound clinical judgment to complete comprehensive behavioral health assessments, diagnostic assessments, and level-of-care determinations.
• Identify and implement community-based and diversionary service options that meet medical-necessity criteria, promote safety, and reduce avoidable inpatient psychiatric hospitalization.
• Clearly explain assessment findings, treatment recommendations, safety plans, and follow-up expectations so individuals and their supports understand the proposed course of care.
• Provide clinical consultation and support to other clinicians completing crisis evaluations and assist with the training and development of new clinicians and interns.
• Support CBHC Access Center operations when assigned and available by completing intakes and assessments for individuals seeking behavioral health services.
• Complete progress notes, comprehensive and diagnostic assessments, and all other required electronic documentation accurately, thoroughly, and within established timelines and regulatory requirements.
• Integrate mental health, substance-use, resiliency, wellness, and recovery principles throughout service delivery; participate in supervision, meetings, training, and evidence-based treatment consultation; and perform other assigned duties.

Who You Are

• Master’s degree in social work, psychology, counseling, or a closely related clinical behavioral health field required.
• Two years of previous behavioral health crisis assessment, emergency services, acute care, or related crisis experience preferred.
• Strong clinical assessment, diagnostic, risk-evaluation, safety-planning, crisis-intervention, stabilization, and level-of-care determination skills.
• Ability to apply evidence-based assessment tools, medical-necessity criteria, and sound clinical judgment when making time-sensitive treatment and disposition decisions.
• Excellent active-listening, interpersonal, empathy, engagement, verbal communication, and written communication skills.
• Strong critical-thinking, problem-solving, organization, time-management, and electronic documentation skills.
• Ability to remain calm, focused, compassionate, and effective while working under pressure and responding to urgent, high-acuity, or rapidly changing situations.
• Ability to work collaboratively within a multidisciplinary team and provide respectful, culturally responsive, recovery-oriented care to individuals and families from varied backgrounds.
• Valid driver’s license and reliable transportation available during all working hours required.
• Ability to meet the assigned essential-staff schedule and physical requirements of the role, including sitting, standing, walking, and lifting or carrying up to 25 pounds, with or without reasonable accommodation.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.