Clinical Workflow Coordinator - Hybrid

RadNet; Bakersfield (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

Health Savings Accounts with employer 

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet is seeking a proactive Workflow Analyst to optimize patient care workflows across our imaging operations in California. You will observe existing processes, document findings, and collaborate with site leadership to implement new workflows that enhance efficiency and system functionality.

The role emphasizes strong communication, time management, and the ability to train staff on procedures while supporting Clinical Operations and Site Operations teams across regions.

Qualifications

• Proven experience in workflow coordination and/or administrative support.
• Previous experience in site scheduling is preferred.
• Working knowledge of Microsoft Office products.
• Strong time management and the ability to meet deadlines.
• Self-motivated with ability to work independently or in a team.
• Excellent communication, analytical, problem-solving and presentation skills.

Responsibilities

• Observe existing workflow and document findings to meet company goals.
• Identify opportunities for process improvement and optimization.
• Partner with onsite management to review and implement new workflows.
• Promote efficiency and increase system functionality.
• Maintain accurate records of workflow activities and changes.
• Lead or participate in Strategic Initiatives projects; may be companywide.
• Train staff on new and existing workflows.
• Support Clinical Operations and Site Operations teams across regions as needed.
• Ensure exceptional customer service by responding to inquiries and offering solutions.

Skills

Workflow coordination

Administrative support

Time management

Communication

Tools

Microsoft Office

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an Workflow Analyst, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Observe existing workflow, document findings and recommend solutions to management to meet Company goals
• Proactively identify opportunities for process improvement and optimization.
• Partner with onsite management in order to review and implement new workflows, policies, and processes that promote
• efficiency and increase system functionality
• Maintain accurate records and documentation of workflow activities, to include changes, recommendations and resolutions that were during site visit
• Participate in and/or lead various projects as identified by the Strategic Initiatives Project Manager; projects may have an impact on a single site or be companywide.
• Participate in training staff on newly established and existing workflows
• Support and work closely with Clinical Operations Team, Regional and Site Operations Management, to include Northern CA and East Coast Operations as needed.
• Ensure exceptional customer service by promptly responding to inquiries, providing assistance and recommending solutions to meet the needs of the center.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

• Proven experience in workflow coordination and/or administrative support
• Previous experience in a site and/or scheduling is preferred
• Working knowledge of Microsoft Office products
• Strong time management skills and the ability to prioritize and meet competing deadlines
• Self-motivated and proven ability to work both independently or effectively as a team with a variety of healthcare specialist
• Requires strong communication, analytical, problem-solving and presentation skills

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an Workflow Analyst, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Observe existing workflow, document findings and recommend solutions to management to meet Company goals
• Proactively identify opportunities for process improvement and optimization.
• Partner with onsite management in order to review and implement new workflows, policies, and processes that promote
• efficiency and increase system functionality
• Maintain accurate records and documentation of workflow activities, to include changes, recommendations and resolutions that were during site visit
• Participate in and/or lead various projects as identified by the Strategic Initiatives Project Manager; projects may have an impact on a single site or be companywide.
• Participate in training staff on newly established and existing workflows
• Support and work closely with Clinical Operations Team, Regional and Site Operations Management, to include Northern CA and East Coast Operations as needed.
• Ensure exceptional customer service by promptly responding to inquiries, providing assistance and recommending solutions to meet the needs of the center.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

• Proven experience in workflow coordination and/or administrative support
• Previous experience in a site and/or scheduling is preferred
• Working knowledge of Microsoft Office products
• Strong time management skills and the ability to prioritize and meet competing deadlines
• Self-motivated and proven ability to work both independently or effectively as a team with a variety of healthcare specialist
• Requires strong communication, analytical, problem-solving and presentation skills

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.