Clinical Training Specialist - Remote & Onsite Medical Tech

Siemens Healthineers AG; United States; À distance; USD 75 000 - 110 000; Plein temps

Résumé du poste

Siemens Healthineers AG is seeking a dedicated training professional to deliver comprehensive product training to customers and staff, on-site or remotely, ensuring safe use and full utilization of complex equipment.

You will develop lesson plans, conduct lectures and labs, create quick tips and guides, and collaborate with sales, product marketing and technical support to reflect current features and testing scenarios. A proactive team player with excellent communication is valued.

Responsabilités

• Conduct product training for customers and employees, in particular training for complex situations involving multiple products.
• Lead classroom lectures and laboratory sessions to ensure customers are trained to operate company equipment according to safety guidelines with the highest level of satisfaction.
• Prepare lesson plans based on engineering documentation, field service requirements, and software documentation to address customers' specific implementation questions.
• Formulate complementary support training information in the form of quick tips, workbooks, video-media and implementation guides.
• Collaborate with customers as well as the sales, product marketing, and technical support departments to ensure course material reflects current product features, and address customer inquiries including testing scenarios using company products.
• Work with cross-functional teams as necessary to support and enable best services and optimize customer relations.

Description du poste

Siemens Healthineers AG is seeking a dedicated training professional to deliver comprehensive product training to customers and staff, on-site or remotely, ensuring safe use and full utilization of complex equipment.

You will develop lesson plans, conduct lectures and labs, create quick tips and guides, and collaborate with sales, product marketing and technical support to reflect current features and testing scenarios. A proactive team player with excellent communication is valued.