Clinical Training & Customer Enablement Specialist

Varian Medical Systems, Inc.; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Siemens Healthineers is seeking a Clinical Training Specialist in the United States to provide on-site and remote training to customers, ensuring safe and effective use of complex medical technology.

You will design lessons, deliver lectures and labs, and collaborate with sales, product marketing, and support teams to reflect current features and address inquiries, helping optimize customer relations.

Responsibilities

• Conduct product training for customers and employees, in particular training for complex situations involving multiple products.
• Lead classroom lectures and laboratory sessions to ensure customers are trained to operate company equipment according to safety guidelines with the highest level of satisfaction.
• Prepare lesson plans based on engineering documentation, field service requirements, and software documentation to address customers’ specific implementation questions.
• Formulate complementary support training information in the form of quick tips, workbooks, video-media and implementation guides.
• Collaborate with customers as well as the sales, product marketing, and technical support departments to ensure course material reflects current product features, and address customer inquiries including testing scenarios using company products.
• Work with cross-functional teams as necessary to support and enable best services and optimize customer relations.

Job description

Siemens Healthineers is seeking a Clinical Training Specialist in the United States to provide on-site and remote training to customers, ensuring safe and effective use of complex medical technology.

You will design lessons, deliver lectures and labs, and collaborate with sales, product marketing, and support teams to reflect current features and address inquiries, helping optimize customer relations.