Clinical Training Manager

PHI Health, LLC; Phoenix (AZ); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive pay and benefits package

Job summary

PHI Health, LLC in Phoenix, AZ, seeks a Manager for Clinical Systems & Training to lead clinical education and administration. This role oversees training operations, ensures quality and compliance, and integrates innovative educational practices.

The candidate should possess a relevant bachelor’s degree, leadership experience in clinical settings, and strong analytical and communication skills, fostering professional development within the organization.

Qualifications

• Registered Nurse, Paramedic, Respiratory Therapist, or equivalent with current licensure.
• Minimum of three years of direct patient care experience.
• Experience in clinical training and simulation is desirable.
• Strong human relations and interpersonal skills.

Responsibilities

• Oversee operations of Clinical Academy locations.
• Develop and implement training curricula.
• Ensure compliance with regulatory standards.
• Manage budgets for the training department.

Skills

Leadership in clinical training and systems

Communication

Analytical skills

Microsoft 365 proficiency

Education

Bachelor’s degree

Advanced degree in clinical or administrative discipline

Tools

Learning Management System (LMS)

Quality Management System

Job description

Manager, Clinical Systems & Training

PHI Health is a leading air ambulance provider committed to delivering top‑tier emergency medical services with unmatched speed and efficiency. We are seeking a dynamic leader to oversee clinical education and systems.

Job Summary

Working under the general supervision of the Director of Clinical Standards, this position provides enterprise leadership for clinical education and administrative systems. The role oversees Clinical Academy locations, develops and evaluates initial and recurrent training curricula, ensures compliance with regulatory and accreditation requirements, and directs the use of clinical technology platforms while maintaining clinical manuals and administrative workflows. By integrating education, systems oversight, compliance, and project management, this position fosters professional development, drives innovation in training, and aligns clinical programs with organizational goals and priorities.

Responsibilities

• Oversee the operations of Clinical Academy locations, ensuring consistent delivery of training and simulation.
• Develop and implement strategic plans for initial and recurrent training curricula.
• Ensure compliance with all regulatory and accreditation standards by maintaining training and administrative records for auditing and quality assurance.
• Coordinate with other departments to align training and technology programs with overall organizational goals.
• Manage budget and resources for the training department to optimize costs and effectiveness.
• Foster a culture of continuous professional development by facilitating growth opportunities for clinicians, senior staff, and trainers.
• Oversee and manage clinical technology platforms, including the Learning Management System (LMS), Quality Management System, training management systems, and digital publications.
• Drive innovation in clinical education by monitoring industry trends, applying evidence‑based practices, and implementing new teaching methods and technologies.
• Advocate for funding and partnerships to support the expansion and enhancement of training and technology initiatives.
• Develop and analyze clinical informatics and data visualization tools to evaluate training effectiveness, measure quality outcomes, and drive continuous improvement.
• Lead clinical project management activities, including planning, monitoring, documentation, and reporting on standards initiatives.
• Travel as required to PHI locations to provide oversight of training delivery, simulation, and clinical evaluations, ensuring consistent standards and compliance across the enterprise.

Qualifications

• Registered Nurse, Paramedic, Respiratory Therapist, or equivalent with current licensure in the state of residence.
• A minimum of three years of direct patient care experience, with transport experience highly preferred.
• At least two years of management or leadership experience in a clinical setting.
• Prior experience in clinical training and simulation is highly desirable.
• Bachelor’s degree required; advanced degree in a clinical or administrative discipline preferred.
• Excellent writing, speaking, and communication skills.
• Strong analytical skills for effective decision‑making and problem‑solving.
• Exceptional human relations and interpersonal skills to manage and motivate the training team.
• Proficient with Microsoft 365 business applications.
• Demonstrated success in administration and delivery of technology‑based processes and programs.
• Current Basic Life Support (BLS) certificate or equivalent required.
• Specialty certification or a graduate certificate in a clinical or administrative discipline preferred.
• Certification as a Healthcare Simulation required within two years of hire.
• Demonstrated ability to develop strategic plans and manage budgets within a clinical education setting.
• Pass pre‑placement drug screen, background screen, and licensure verification.

Schedule & Location

5‑day work week with 2 nights of overnight duties, based in Tempe, AZ.

Compensation & Benefits

We offer a competitive pay and benefits package to keep our teams healthy and invested.

Core Competencies

• Safe – unwavering commitment to Destination Zero safety standards.
• Efficient – focus on outcomes that maximize productivity while ensuring sustainable profitability.
• Quality – dedication to delivering sustainable, reliable organizational performance.
• Service – commitment to the service of customers, communities, and one another.

Behavioral Competencies

• Champion Customer Needs – anticipate and exceed expectations safely, promptly, and courteously.
• Demonstrate Business Thinking – prioritize company profitability and financial strength in day‑to‑day work.
• Influence Others – motivate people to take action, supporting teams and the organizational vision.
• Cultivate the Workforce – engage and develop people, encouraging them to see their work as critical.
• Own the Outcome – accept responsibility and hold self and others accountable for safe, measurable, high‑quality results.

PHI, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

DISCLAIMER: The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.