Clinical Team Lead MA

OSS HEALTH; Hanover (York County); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive Wages

Medical, Dental, Vision on first day

Disability & Life Insurance within 90 

Company-Paid Group Life Insurance

Paid Time Off (PTO)

401(k) plan and profit sharing

Job summary

OSS Health is seeking a Clinical Specialist II to lead the orthopaedic/pain clinic team and support the physician in delivering quality medical care. You will supervise daily operations, ensure accurate EMR documentation, and provide excellent patient service to patients, families, and colleagues.

This full-time role (40 hours/week) runs Monday–Friday, 8:00 AM–5:00 PM, with occasional travel to Gettysburg. Required: Medical Assistant certification, PA LPN license, Athletic Trainer license, and

Qualifications

• High School Diploma or GED required.
• Graduate of an accredited business school or college with focus in medical assisting preferred.

Responsibilities

• Lead the clinical team and support the physician.
• Oversee day-to-day operations of the clinical team.
• Maintain accurate electronic medical records.
• Provide exceptional patient service to patients, families and colleagues.
• Coordinate with medical secretaries on patient care plans.

Skills

Communication skills

Time management

Independent judgment

Team leadership

EMR systems

Education

High School Diploma

Medical assisting education preferred

Tools

EMR system

Office software

Job description

At OSS Health, our mission is to continually strive to be the healthcare leader in quality, innovation and value. We make every effort to understand and exceed the expectations and needs of our patients. We are committed to providing an environment that is safe, respectful, and dignified at all times.

Joining OSS Health means joining a culture of excellence and teamwork, with a strong focus on employee development and community support. OSS Health offers a great work environment, professional development opportunities, meaningful careers, and competitive compensation.

Are you ready to provide a 5-star “OSSOME” experience?

JOB SUMMARY:

Leads the clinical team in supporting the physician to provide medical care to patients of the orthopaedic and/or pain clinic. Functions as a resource and leader for questions, concerns and assignment of responsibilities relating to the specific physician. Oversees the day-to-day operations of the team. Ensures the patients’ electronic medical records are maintained accurately and efficiently. Provides exceptional customer service to the patient, patients’ family and colleagues.

SCHEDULE:

FT, 40 HRS/WEEK - Schedule may vary subject to business needs

MON-FRI 8:00AM - 5:00PM

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Must be able to perform all essential duties and responsibilities of a Clinical Specialist II as outlined in the Clinical Specialist II job description.
• Serves as a resource and leader for team members including physician.
• Anticipates physician needs to assure efficient clinical office functioning, including lunch delegation and/or end of day delegation.
• Collaborates with medical secretary regarding patient care plans.
• Communicates significant clinical issues, consistent with the organizational policies, procedures, guidelines and mission, to the Clinical Operations Coordinator and/or Clinical Operations Manager.
• Oversees the Clinical Team including work allocation, general performance (efficiency issues), competency and accountability.
• Participates in new employee training, specifically focusing on team specific requirements and orienting the new team member to same.
• Participates in implementation of policies, procedures and protocols for the clinical area as specifically related to team functions.
• Remains accessible to other clinical teams for staffing issues when directed by the Clinical Operations Coordinator and/or Clinic Operations Manager.
• Assures clinical working area (pod) is stocked and efficient.
• Clinical Duties include but may not be limited to:
  • Report Results.
  • Film/Reports.
• Calls post-operative patients to check on their status.
• Assists secretaries with verification of surgical schedule for week.
• Assures preparation for next clinical day including:
• Monitors to-do/triage list daily.
• Prepares surgical folders for upcoming surgical patients.
• Opens exam rooms and prepares for the day (unlocks cabinets, starts computers, etc).
• Assures end of day duties are completed.
• Acts as an agent for licensed provider.
• Travels to other locations as needed.
• Level II:
• Maintains security of the secured medication closet and is responsible for maintaining an accurate medication log.
• Level III:
• Assigns home exercise instructions to the patient and determines the patient’s tolerance for the exercise.
• Assists with clinical documentation.
• Assists with custom DME process.
• Other duties as assigned.

EDUCATION:

• High School Diploma or its equivalent required.
• Graduate of an accredited business school or college with focus in medical assisting preferred.

EXPERIENCE AND QUALIFICATIONS:

• Level MA
  • Medical Assistant certification required.
• Level LPN
  • Current license by the State of Pennsylvania as a Licensed Practical Nurse.
• Level ATC
• Current license by the State of Pennsylvania as an Athletic Trainer.
• Current certification in basic life support (BLS) required, or the ability to obtain before working independently with patients.
• Two years of experience working in a medical practice or hospital setting or equivalent as a Medical Assistant preferred.
• Must have basic computer skills and the ability to effectively and accurately use the electronic medical records system.
• Independent judgment necessary to work in accordance with department practices and general directives received by Clinical Operations Coordinator and/or Clinical Operations Manager.
• Effective and efficient organization and time management skills required.
• Excellent communication skills, which frequently involve collaborating with physicians, management/leadership and other organizational personnel required.
• Must be able to work independently and utilize time management, prioritization, and multi-tasking skills.
• Must have the ability to stand and walk for up to eighty percent of work time when performing job assignments .

BENEFITS INCLUDE:

• Competitive Wages
• Medical, Dental, Vision available on the first day of employment
• Disability, and Life Insurance within 90 days
• Company-Paid Group Life Insurance, Short-Term Disability & Long-Term Disability
• Paid Time Off (PTO)
• 401(k) plan and profit sharing

Travel Required

Yes . Travel to Gettysburg office as needed

Education

Required

High School Diploma/GED or better.

Licenses & Certifications

Preferred

Cert Athletic Trainers

Licensed Practical Nurse

Cert Clinical MA

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.