Clinical Team Coordinator

Hospice Austin; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Hospice Austin is seeking a Clinical Team Coordinator to support daily clinical operations, staff coordination, and workflow management for high-quality hospice care. The role reinforces regulatory compliance, fosters interdisciplinary collaboration, and promotes professionalism and accountability.

Working with Team Leaders, this position provides operational oversight, aids staff development, and ensures timely follow-through on clinical and administrative tasks, serving as a reliable point of

Qualifications

• Experience coordinating clinical teams and daily operations in a healthcare setting.
• Strong documentation, reporting, and compliance with regulatory requirements.
• Ability to lead, mentor staff and facilitate cross-functional collaboration.

Responsibilities

• Clinical Oversight & Patient Care in hospice services.
• Morning Meeting Support, census reviews, staffing checks and safety concerns.
• Coordinate tasks, assign visits, email task lists to field staff and Reception.
• Support IDG meetings with materials, updates, and goal tracking.
• Transfer coordination and ensuring orders, communication, and transport steps.
• Monitor Level of Care, documentation, and compliance records.
• HR, payroll, onboarding, and staff education coordination.
• Audit documentation timeliness and accuracy, and approve timesheets.
• Maintain professional standards and relationship with facilities.

Skills

Communication & Collaboration

Accountability & Organization

Professionalism

Proficiency & Mentorship

Job description

Position Summary

The Clinical Team Coordinator supports daily clinical operations, staff coordination, and workflow management to ensure the delivery of high‑quality hospice care for patients and families. This role reinforces regulatory compliance, strengthens interdisciplinary collaboration, and promotes a culture of professionalism, accountability, and continuous improvement. Working closely with the Team Leaders, the Clinical Team Coordinator provides operational oversight, assists with staff development, and ensures timely follow‑through on clinical and administrative tasks. The position serves as a reliable point of support for field staff, facilitates communication across departments, and helps maintain smooth, consistent functioning of the clinical team.

JOB TITLE:

Clinical Team Coordinator

DEPARTMENT:

Clinical Services

Position Summary

The Clinical Team Coordinator supports daily clinical operations, staff coordination, and workflow management to ensure the delivery of high‑quality hospice care for patients and families. This role reinforces regulatory compliance, strengthens interdisciplinary collaboration, and promotes a culture of professionalism, accountability, and continuous improvement. Working closely with the Team Leaders, the Clinical Team Coordinator provides operational oversight, assists with staff development, and ensures timely follow‑through on clinical and administrative tasks. The position serves as a reliable point of support for field staff, facilitates communication across departments, and helps maintain smooth, consistent functioning of the clinical team.

Skills

• Communication & Collaboration: Open, respectful, and proactive communication across all departments.
• Accountability & Organization: Ownership of clinical team outcomes, timely follow‑up, and accurate documentation.
• Professionalism: Steady, supportive leadership in high‑stress environments.
• Proficiency & Mentorship: Clinical expertise, resourcefulness, and commitment to staff development.

WORKING RELATIONSHIPS

REPORTS TO

Director of Clinical Services

SUPERVISES

None

INTERPERSONAL RELATIONSHIPS

All comments, actions and behaviors have a direct effect on the public’s perception of Hospice Austin. Interactions with patients, family members, physicians, referral sources, visitors, co‑workers, etc. must be in a manner that is courteous, respectful, cooperative and professional. This behavior should promote an atmosphere of teamwork and positive relations.

Essential Functions

• Clinical Oversight & Patient Care
• Morning Meeting Support: Complete morning reporting in a timely manner. Assist with census review, staffing coverage checks, safety concerns, and overnight updates. Step in to lead morning meeting when Team Lead is unavailable.
• Task List Coordination: Manage uncovered visits, collaborate with Team Leads and field staff to ensure timely assignment and follow‑through. Email Task List to field staff and Reception in a timely manner and update throughout the day as needed.
• Support biweekly Interdisciplinary Group (IDG) meetings: Prepare materials, track POC updates, SMART goals, and eligibility items; support Team Lead during biweekly IDG and step in to lead when Team Lead is unavailable.
• Transfer Coordination: Assist with arranging transfers to HACH/respite, ensuring orders, communication, and transport steps are completed.
• Level of Care Monitoring: Track hospital LOC, continuous care documentation, PAD status, and SIA compliance; elevate concerns and update records when necessary.
• Compliance, Quality, & Risk Management
• Documentation Audits: Review timeliness/accuracy of assessments, POCs, HOPE time points, supervisory visits, and terminal status evaluations.
• Timesheet Review: Lock and approve EMR timesheets, working with field staff to correct as needed.
• Oversee Relatedness Documentation: Track outside appointment requests and ensure documentation is complete in EMR and through the TAP form process.
• Ensure proper execution and charting of OOH‑DNR forms and other critical paperwork.
• Maintain emergency preparedness awareness and reporting expectations.
• HR, Payroll & Staff Support
• Hiring & Onboarding Assistance: Participate in interviews, onboarding tasks, and orientation scheduling and follow‑up.
• Education & Compliance Monitoring: Track Relias completion, support staff education, and help coordinate team‑building activities.
• Review and approve Paycom timecards, expenses, punch changes, and PTO in a timely manner.
• Opportunities for Improvement: Assist Team Leads with documentation auditing and incident investigations for EthicsPoint Opportunities for Improvement and Medication Variances.
• Coordinate with DME vendor on DME issues, lost equipment, and escalations.
• Leadership Presence & Professional Standards
• Professional Communication: Model calm, proactive communication and reinforce professionalism across the team.
• Facility Relationship Support: Maintain presence in facilities, assist with relationship‑building, and support Team Lead during facility visits.
• Safety & Improvement Culture: Reinforce safety practices, accountability, and continuous improvement initiatives.
• Office Presence: Maintain consistent presence at Spicewood office when not in the field or facilities.
• Conducts other duties as delegated by Team Lead or Director of Clinical Services.