Clinical Systems Analyst (FT)

Ocean State Job Lot; Victoria (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Citizens Medical Center in Victoria, Texas, is seeking a Clinical Systems Analyst to maintain and optimize clinical computer applications, including Meditech Expanse and oncology tools, with a clinical background of at least 2 years.

The analyst will provide end-user training, support radiation oncology interfaces, collaborate with physicians and Advanced Practice Providers on Expanse, M*Modal, and ePrescribing, and help implement documentation workflows while complying with regulatory standards.

Qualifications

• Associate degree – Nursing or LVN Diploma or comparable clinical systems analysis experience.
• Minimum of two years in a clinical setting or hospital information systems.
• Experience in planning, development, training, evaluation, implementation, revision and maintenance of clinical applications with staff, vendors, and consultants.
• Hands-on experience with clinical applications/modules, specifically Meditech.

Responsibilities

• Support, troubleshoot, and implement clinical documentation applications.
• Maintain day-to-day application maintenance and end-user training.
• Coordinate problem analysis with vendors and other departments; assist in regressions and upgrades.
• Develop and deliver education for healthcare applications and coordinate with Education Department.

Skills

Technical skills

Teamwork

Communication

Education

Associate degree in nursing or LVN diploma

Bachelor's degree in health care/computer science

Tools

Meditech Expanse

M*Modal

ePrescribing

Job description

Citizens Medical Center is a not-for-profit hospital known for compassionate patient care, clinical expertise, and bringing advanced medical services to the South Texas region since 1956. Today, Citizens is a 338-bed acute care hospital with over 1,000 dedicated employees.

Citizens offers a generous benefit package that includes retirement plans upon hire, and an excellent medical plan with optional insurance plans to choose from.

If you are interested in pursuing a career with an award-winning hospital, welcome home.

The IT Clinical Systems Analyst will leverage a strong clinical background, at least 2years, to be responsible for Meditech Expanse and third-party oncology applications related to radiation oncology and outpatient Infusion settings. Duties include Meditech Expanse implementation, optimization, support, and maintenance of documentation, workflows, and user access for designated clinical areas. The Clinical Analyst will support radiation oncology interfaces and technologies. This role also assists the Clinical Systems Provider Analyst with supporting physicians and Advanced Practice Providers with establishing, maintaining, and training in Expanse, M*Modal, ePrescribing, and various provider-specific technologies. The applicant should be prepared to provide at-the-elbow support in multiple clinical areas.

JOB SUMMARY

The Clinical Systems Analyst maintains clinical computer applications, which includes coordination of the day-to-day application maintenance, end-user training, and participation in application upgrades and implementations. The Analyst coordinates and troubleshoots problems within the eMR Advanced Clinical applications and other clinical documentation applications, assists in problem analysis among other departments with outside vendors, and conducts special projects and prepares reports as requested.

JOB DUTIES AND RESPONSIBILITIES

Job Specific:

• Support, troubleshoot, build and implement various clinical documentation applications. (EF)
• Participate in all elements of ongoing maintenance and support including set-up, testing, security, and functionality of clinical applications within the hospital. (EF)
• Collaborate with clinical staff to streamline workflows and customize system settings to accommodate clinical needs. (EF)
• Develop and present classroom, individual, computer-based, and written education for healthcare applications, and collaborate with the Education Department on employee orientation and on‑services.
• Collaborate with all clinical departments and Super Users using clinical applications to ensure effective use and troubleshoot and address identified needs. (EF)
• Learn new software, hardware, and other technical equipment for clinical support and become proficient in their use. (EF)
• Comply with applicable regulatory agency guidelines and federal, state and local laws, rules and regulations.
• Assist with determining resources (equipment, supplies, space, etc.) necessary to carry out the functions of clinical documentation and support and ensure information systems are consistent with professional standards of practice.
• Develop, lead and/or participate in needs assessments and problem‑solving workgroups.
• Contribute to the development of policies and procedures where applicable and necessary.
• Attends required orientations, department meetings, and in‑services. Complete annual mandatory educational requirements as indicated.
• Maintain professional growth and development through attendance at seminars and workshops, participation in professional affiliations, and reviewing applicable and current literature.

Hospital:

• Adheres to organization‑wide and other applicable policies and procedures.
• Day‑to‑day performance complies with the hospital’s Service Excellence Behavioral Expectations.
• Performs within the prescribed limits of the hospital’s Ethics, Compliance and Confidentiality Program guidelines.
• Performs within professional Scope of Practice at all times.

Other Duties As Assigned:

• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Required: Associate degree – Nursing or Licensed Vocational Nurse Diploma from an accredited school, or comparable experience in clinical systems analysis /clinical information management.

Preferred: Bachelor of Science Degree in health care, computer science or related field.

EXPERIENCE

Required:Minimum of two years in clinical setting and/or hospital information systems. Experience in planning, development, training, evaluation, implementation, revision, and maintenance of applications with internal staff, vendors, and consultants. Experience in troubleshooting computerized documentation and modules. Knowledgeable in clinical healthcare, clinical processes, or systems analysis.

Preferred: Hands on experience with clinical applications/modules, specifically Meditech.

SPECIAL SKILLS AND ABILITIES

Required: Technically strong in computer applications. Ability to work in a team environment. Ability to communicate with, collaborate with, and problem-solve with a diverse group of people, including physicians, providers, senior leaders, clinical personnel, and lay people. Ability to work independently or with minimal supervision. Strong organizational skills with the ability to prioritize and maintain multiple, competing priorities.

*Must be able to work flexible hours to meet business needs/priorities.

*Must be able to travel to regional provider sites.

LICENSURE / CERTIFICATION REQUIREMENTS

Required: BLS/CPR, Valid Texas Drivers License

Preferred: Current Registered Nurse or Licensed Vocational Nurse

COMPANY PROFILE

Citizens Medical Center is a not-for-profit, community hospital known for compassionate patient care, clinical expertise, and bringing advanced medical services to the South Texas region since 1956. Today, Citizens is a 317-bed acute care hospital with over 1,200 employees . Voted “Best of the Best” hospital in Victoria for 14 consecutive years, Citizens Medical Center is a level III Trauma Center, currently renovating its 24/7 Emergency Department that includes an onsite medical helicopter. Citizens has a comprehensive Community Cancer Program that includes two linear accelerators and HDR brachytherapy. Citizens is recognized for its outstanding cardiology program which includes a nationally accredited Chest Pain Center and is a Primary Stroke Center. Citizens also includes a comprehensive, accredited Bariatric Surgery program, Birth Center with labor and delivery, an imaging and surgery center, sleep study center, state-of-the‑art rehabilitation and fitness center, urology center and daVinci robotics minimally invasive surgery options, a home health agency, and has a long history of providing continuing education for healthcare providers and the community.

Citizens Medical Center is looking for employees who display respect and enthusiasm for patients, visitors, and coworkers, and who consistently uphold the organization’s commitment to providing outstanding outcomes and an excellent experience.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

BENEFIT OFFERINGS

Health

• STD, LTD Disability
• Supplemental Life, AD&D
• Flexible Spending (FSA)
• Employer paid life insurance

Retirement/Investment

• 457(b) Deferred Compensation
• Paid Time Off & Sick leave
• Bereavement leave, Jury Duty/Witness Service
• Hospital-paid & administered annual immunizations

Citizens Medical Center is guided by its Mission – “to provide quality medical services at a reasonable cost to the citizens of the region.”

U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.