Clinical Support Specialist (LPN/MA) – Community Health

Axess Family Services; Middlefield (CT); On-site; USD 28,000 - 37,000; Full time

Job summary

Axess Medical seeks a Clinical Support Staff member to join our Ohio team in a federally qualified health center. You will provide clinical support and education, working under the Health Center Administrator, and ensure patient safety and quality care.

Requirements include nursing program graduation or medical assistant certification, an Ohio LPN or MA credential, BLS, and strong English communication. This full-time role offers 40 hours/week and a pay of $20.00-$27.00/hour, with a

Qualifications

• Graduation from an accredited nursing program, or certification as a medical assistant.
• Holds and maintains an unrestricted LPN license in the State of Ohio or holds a certified medical assistant certification.
• Holds and maintains BLS certification through the American Heart Association.
• Ability to read, write and speak English.
• Two to five years of community health experience preferred.
• Computer competency including use of work processing, emails, and internet.
• Previous experience with electronic health record technology is preferred.

Responsibilities

• Conduct pre-visit planning at least one day in advance of each scheduled patient appointment.
• Assist providers with patient office visits, including rooming patients, documenting patient’s history, and recording vital signs.
• Prepare, administer, and document medications and/or procedures as directed by the medical provider.
• Provide counseling and health education to patients by providing necessary literature and instruction for continuity of care.
• Follow OSHA regulations for hazardous materials.
• Prepare exam rooms, including cleaning after each patient, upkeep, and re-stocking of supplies.
• Perform all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
• Work effectively within a team environment by exchanging feedback, supporting team goals, encouraging others, and collaborating to create efficiencies.
• Execute responsibilities within a team structure with minimal supervision.
• Demonstrate flexibility/adaptability in meeting environmental constraints and demands.
• Assume accountability for behaving in line with policies and procedures.
• Ability to lift, carry and store clinical equipment and supplies as directed.
• Follow Health Department guidelines regarding communicable diseases.
• Document all nursing care consistent with professional standards utilizing the agency approved EHR.
• Communicate appropriately with patients and staff to ensure continuity of care.
• Address all incoming calls, patient requests, and voicemail throughout the day.
• Respond to telephone encounters, fax inbox, and scan inbox throughout the day.
• Protect confidential information of patients from unauthorized use or disclosure.
• Coordinate inventory, order processing and distribution of products and services.
• Ensure appropriate distribution of tasks within the team.
• Participate in daily huddles and department meetings.
• Attend regular department meetings and train/educate the team.
• Ensure daily duties, logs and checklists are completed accurately.
• Adhere to departmental policies and procedures.
• Note: compliance with state regulations.

Skills

Customer service

English proficiency

Teamwork

Communication

Computer skills

EHR familiarity

Education

Nursing program graduate OR Medical Assistant certification

Tools

EHR systems

Job description

Axess Medical seeks a Clinical Support Staff member to join our Ohio team in a federally qualified health center. You will provide clinical support and education, working under the Health Center Administrator, and ensure patient safety and quality care.

Requirements include nursing program graduation or medical assistant certification, an Ohio LPN or MA credential, BLS, and strong English communication. This full-time role offers 40 hours/week and a pay of $20.00-$27.00/hour, with a