Clinical Support Specialist - Hybrid (Training Provided)

Blue Cross and Blue Shield of Vermont; Berlin (VT); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance (including vision)

Dental coverage (free to employees)

Wellness Program with a $500 year-end

401(k) with employer match

Life Insurance

Disability Insurance

Combined time off (CTO) – 20 days per

Tuition reimbursement

Student Loan Repayment

Dependent Caregiver Benefits

Job summary

Blue Cross and Blue Shield of Vermont is hiring a Clinical Support Representative to join our Utilization Management team. The role involves verifying member benefits, provider networks, and prior approval requirements for service authorizations in a call center setting.

The position begins with six weeks of in-person training at our Berlin, Vermont office. After training, representatives work on-site five days a week until proficient, with a hybrid arrangement to come to the office on

Qualifications

• Preferred background in medical office support or clinical assistance.
• Familiarity with medical terminology is helpful.
• Experience in healthcare settings is a plus.

Responsibilities

• Verify member benefits and provider networks.
• Check prior approval requirements for authorization of services.
• Support clinical review in a call-center environment.

Skills

Call center experience

Medical terminology

Office coordination

Education

Licensed Nursing Assistant (LNA)

Tools

Benefits verification software

Job description

Blue Cross and Blue Shield of Vermont is hiring a Clinical Support Representative to join our Utilization Management team. The role involves verifying member benefits, provider networks, and prior approval requirements for service authorizations in a call center setting.

The position begins with six weeks of in-person training at our Berlin, Vermont office. After training, representatives work on-site five days a week until proficient, with a hybrid arrangement to come to the office on