Clinical Support Specialist

Socket.dev; Reading (Berks County); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental, and Vision Insurance

Tuition Reimbursement

Flexible Spending Accounts (Health,Dep

Life Insurance

Disability Insurance

Paid Time Off

403(b) with Employer Match

Employee Recognition Programs

Employee Referral Bonus

Job summary

Holcomb Behavioral Health Systems in Reading, PA is seeking a Clinical Support Specialist to coordinate client communication and manage records, including data entry and release of information. The role collaborates with clinical staff to ensure accurate intake and timely referrals.

Typical schedule is Monday–Friday, on-site at Reading, with pay starting at $17 per hour. Required: high school diploma and at least one year in medical or mental health office settings; background checks are

Qualifications

• High School diploma or equivalent is required.
• At least 1 year of experience in a medical or mental health care office setting or equivalent.
• Knowledge of medical billing and insurance is a plus.

Responsibilities

• Answer the intake line during business hours.
• Process all new referrals and verify insurance eligibility.
• Transmit referral information to the appropriate person or service within the agency.
• Data entry of all referral information in the electronic record.

Skills

Customer service

Data entry

Phone communication

Education

High School diploma or equivalent

Job description

Our vast array of services— educational, employment, vocational, residential, habilitative, and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

Job Description: In this role, the Clinical Support Specialist has the responsibility to work cooperatively with other administrative and clinical staff members to manage client communication and needs, whether on the phone or in person. This position has oversight of all processes involving client records from data entry to release of information to archiving.

Schedule Details: Monday through Friday 8:00 am - 4:00 pm

Location: Reading, PA - This position is on-site and does not offer remote work options.

Program: Crisis Intervention Program

Pay Rate: $17+/hour

Job Functions:

• Responsible for answering the intake line during business hours
• Responsible for processing all new referrals and securing insurance eligibility verifications
• Responsible for the transmittal of referral information to the appropriate person or service within the agency
• Responsible for data entry of all referral information in electronic record

Minimum Requirements:

Education: High School diploma or equivalent

Experience: One year of experience in a medical or mental health care office setting or other professional business office setting including customer service and data entry. Knowledge of medical billing and insurance is a plus.

Licensure/Certifications: None Required

Clearances: Child Abuse Clearance, Criminal clearance, and verification that the employee is not on any Medicaid/Medicare Exclusion list

Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

What's in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through "Tickets at Work"
• And More!

Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles.

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