Clinical Support Specialist

Spurwink Services; Randolph (ME); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Life Insurance

Disability Insurance

Retirement Match

Tuition Reimbursement

Public Service Loan Forgiveness (PSLF)

Paid Training

Flexible Schedules

Paid Time Off

Same Day Pay

Health Plan Discounts

Job summary

Spurwink is seeking an organized, energetic administrative support specialist for our Randolph office. The role primarily supports the Shared Living Program along with other Outpatient and Community Service Programs.

This full-time position (40 hours/week, Mon–Fri) involves EMR data entry, document processing, and coordination across multiple service lines. Competitive benefits and opportunities for professional growth are provided.

Qualifications

• High School Diploma or equivalent required.
• Excellent customer service, organizational, and time management skills required.
• Bachelor's degree and/or relevant experience preferred.
• 2-3 years of experience with electronic records and data collection methods.
• Must have Maine driver's license and clean driving record.

Responsibilities

• Perform data entry into EMR including enrollments, transfers, discharges, demographics, and insurance/billing information.
• Outreach to individuals seeking Spurwink services.
• Scan or enter required documentation into the EMR.
• Enter admission, billing, and clinical information in external databases.
• Monitor staff authorizations and address unbillable events.
• Perform chart audits to ensure documents are present.
• Provide notices to staff when paperwork or case extensions are due or missing.
• Process time-sensitive records requests.

Skills

Data entry

EMR systems

Customer service

Organizational skills

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

EMR software

External databases

Job description

Spurwink is seeking an organized, energetic, and dynamic individual to provide administrative support in our Randolph office. The selected candidate will primarily provide this support to our growing Shared Living Program, as well as other Outpatient and Community Service Programs.

This position is full time at 40 hours per week, Monday through Friday schedule.

DUTIES:

• Perform data entry into Electronic Medical Record (EMR) including enrollments, transfers, discharges, demographic information, and insurance/billing information for all services in the region.
• Outreach to individuals seeking services at Spurwink.
• Scan or enter other required documentation into the EMR.
• Enter admission, billing, and clinical information in external data bases for multiple services, including Registrations, Prior Authorizations, Continued Stay Reviews, Discharges, Incident Reports, etc.
• Monitor staff authorizations and address unbillable events.
• Perform chart audits to ensure requisite documents are present.
• Provide notices to staff when paperwork or case extensions are due or missing.
• Process time-sensitive records requests.

QUALIFICATIONS:

High School Diploma or equivalent required. Excellent customer service skills, organizational skills, and time management skills are required. Bachelor's degree and/or relevant experience in a related field preferred.

Must have 2-3 years of experience working in an organization setting involving electronic records and electronic data collecting methods.Maintain a current Maine driver's license and a clean driving record as outlined in Spurwink's Driving Policy.

Competitive Benefits Package:

• Employer Paid Life Insurance and Short/Long Term Disability
• Retirement Account with Matching Contribution (after one year of service)
• Scholarships to ME Community Colleges
• Tuition Reimbursement
• 25% Tuition Reimbursement for UNE Master of Social Work Program
• Eligible employer for the Public Service Loan Forgiveness (PSLF) Program
• Quality Supervision and Paid Training Opportunities
• Flexibility of Schedules
• Generous Paid Time Off
• Opportunity for Same Day Pay
• Health Plan Enrollees – Access to Several Discounts (Hotels, Electronics, Auto, Groceries, Event Tickets, and More).

Spurwink is an Equal Opportunity Employer.

Location(s)

9 Hillcrest Ave, Randolph , Maine 4346 , United States

Salary Range

$18.35-$20.19

Spurwink is an Equal Opportunity Employer.