Clinical Support Specialist

RPMGlobal; Hermiston (OR); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Employer-paid health insurance

Profit sharing & 403(b) retirement

Generous PTO & holidays

Job summary

Mirasol Family Health Center in Hermiston, OR is seeking a Clinical Support Specialist to support PCHH operations and patient records. The role involves registry upkeep, audits, and information release coordination across sites.

Responsibilities include OB support, chart reviews, and processing ROI requests, with travel to various sites. Strong English/Spanish bilingual skills are required, and occasional evenings/weekends may be needed.

Qualifications

• High school diploma or GED required.
• Associates degree or technical certificate preferred.
• 1 year of office experience in a medical or dental setting preferred.
• 2 years of office experience in a medical or dental setting preferred.
• Bilingual English/Spanish required for bilingual differential pay.
• Ability to prioritize multiple tasks with frequent interruptions.
• Basic knowledge of medical terminology helpful.
• Travel to cover various sites is required.
• Evenings, weekends and holidays may be required.

Responsibilities

• Maintain and update reports and registries for the PCHH team; ensure compliance with workflows.
• Audit invasive procedures and in-house labs; track audits and provide documentation.
• Identify and communicate process improvement ideas to staff.
• Manage Release of Information forms and coordinate ROI processing with HIM.
• Sort and distribute mail and faxes to departments.
• Provide OB support, including reports, logs, and consent forms.
• Support chart reviews for PA/NP and maintain a review log.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Office experience

Strong communication

Education

Associates Degree or Certificate preferred

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Microsoft Word

Microsoft Excel

Job description

Join our team as a Clinical Support Specialist at Mirasol Family Health Center in Hermiston, OR!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE" and "YVFWC - And then we grew", for a glimpse into our dedication to our communities, health, and families.

Visit our website at www.yvfwc.com to learn more about our organization.

Position Highlights:

• $19.58-$23.98/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Maintains and updates reports and registries for the PCHH team. Responsible for all registry work to include outreach activities, scheduling and documentation. Reviews registry data and ensures proper compliance with established workflows and procedures
• Completes audits for invasive procedures and in-house labs. Audits other PCHH data and initiatives. Tracks all audits, providing documentation of audits as requested
• Identifies and collects process improvement ideas and communicates them to the appropriate staff
• Works with patients and staff to ensure completion of Release of Information (ROI) forms. Sends subpoenas and court orders to the Health Information Management (HIM) department for processing
• Sorts and distributes mail and faxes to the appropriate department or recipient
• Provides Obstetrics (OB) support as needed to include running reports, maintaining the OB log, and providing consent forms and records to the hospital
• Provides chart review support to Physician Assistants (PA) and Nurse Practitioners (NP) as needed. This includes forwarding the chart reviews to physicians and maintaining a chart review log
• Performs other duties as assigned

Qualifications

• High school diploma or General Education Diploma (GED)
• Associates Degree or Certificate from an accredited technical school preferred
• One year's experience working in an office setting, preferably a medical or dental office
• Two years' experience working in a medical or dental office preferred
• Bilingual (English/Spanish) required at level 9 on the language proficiency scale to receive bilingual differential pay
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to effectively interact with patients, providers and staff in a professional manner
• Basic proficiency with a variety of computer programs including Electronic Medical Records, Word and Excel
• Basic knowledge of medical terminology desired
• This position requires travel to provide coverage at various sites
• Duties may require work during the evenings, weekends and holidays

Our Mission Statement

"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being."

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.