Clinical Support Specialist

SRS Medical; California (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

SRS Medical Systems, Inc is seeking a Clinical Support Specialist to act as a product and BPH pathway expert, and to run UroCuff and EP1 tests in targeted urology practices across a defined geography.

The role involves clinical training, client relationship building, and leading patient education campaigns in client offices, with responsibilities including performing non-invasive testing and documenting results for supervising physicians.

Qualifications

• Experience in clinical settings preferred.
• Ability to train staff and educate clients.

Responsibilities

• Support the execution of the urology practice's BPH protocol.
• Become an SRS product and clinical expert and a qualified trainer.
• Establish relationships with clients' BPH support/clinical staff, physicians, APPs, nurses, and office staff.
• Lead patient education campaigns in client offices.
• Implement clinical testing days and perform UroCuff and EP1 tests in a clinical setting.
• Prepare patients for UroCuff tests professionally and compassionately.
• Conduct UroCuff and EP1 tests according to established protocols.
• Operate UroCuff and EP1 equipment, ensuring proper function and safe use.
• Document results accurately and transmit findings to supervising physician or clinical staff.

Job description

About the Company:

SRS Medical Systems, Inc is dedicated to providing innovative solutions in the field of urology, focusing on enhancing patient care and clinical outcomes through advanced technologies and expert support.

About the Role:

The Clinical Support Specialist (CSS) will be an SRS product expert, and a benign prostatic hyperplasia (BPH) Care Pathway expert. The CSS will also be a UroCuff test implementation specialist responsible for running clinical tests (Urocuff and EP1) in targeted urology practices within a defined geography.

Responsibilities:

• Support the execution of the urology practices BPH protocol.
• Become an SRS product and clinical expert and a highly effective clinical trainer.
• Establish key partner relationships with clients' BPH support and/or clinical staff, including physicians, APP's, nurses, medical assistants, navigators and front office personnel.
• Lead patient education campaigns in client offices.
• Implement clinical testing days in predetermined offices and perform UroCuff and EP1 (non-invasive pressure flow tests) in a clinical setting. This will include but may not be limited to:
• Preparing patients for their UroCuff test in a professional and caring manner.
• Conducting UroCuff and EP1 tests according to established protocols.
• Operating UroCuff and EP1 equipment, ensuring proper function and adherence to instructions for use.
• Documenting results accurately and transmit findings to supervising physician or clinical staff