Clinical Support & Patient Care Specialist

Mercyhealth; Janesville (WI); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Mercyhealth East - Janesville, WI is seeking a Clinic Medical Assistant to provide clinical and administrative support. You will prepare patients, assist physicians, schedule appointments, register patients, collect payments, maintain charts, and coordinate referrals.

The role requires graduation from an ABHES/CAAHEP-accredited medical assistant program or equivalent, CPR/BLS certification within 90 days, and prior clinic experience preferred. You may work overtime during peak periods as needed.

Qualifications

• Graduate of ABHES/CAAHEP-accredited medical assistant program or equivalent.
• Experience in a clinic setting preferred.
• CPR or BLS certification required within 90 days.

Responsibilities

• Rooms patients and assists physicians during exams and procedures.
• Handles patient registration, scheduling, reminders, and chart maintenance.
• Collects payments, issues receipts, and coordinates referrals with insurance.
• Maintains supplies and supports lab procedures and QA activities.

Skills

Clinical support

Patient communication

Appointment scheduling

Medical terminology

Education

ABHES/CAAHEP-accredited medical assisting program

Tools

EMR systems

Job description

Mercyhealth East - Janesville, WI is seeking a Clinic Medical Assistant to provide clinical and administrative support. You will prepare patients, assist physicians, schedule appointments, register patients, collect payments, maintain charts, and coordinate referrals.

The role requires graduation from an ABHES/CAAHEP-accredited medical assistant program or equivalent, CPR/BLS certification within 90 days, and prior clinic experience preferred. You may work overtime during peak periods as needed.