Clinical Support & Operations Coordinator

CommonSpirit Health; California; On-site; USD 43,000 - 63,000; Full time

Job summary

CommonSpirit Health is seeking a Clinical Support Professional at Mercy San Juan Medical Center in Carmichael, CA. You will assist management in monitoring units to maintain a safe and secure environment and apply specialized knowledge to supervisory duties, optimizing patient care and unit efficiency.

Your role involves greeting patients, families, and staff, handling inquiries, processing feedback, and contributing to budgeting and data trends to resolve issues.

Qualifications

• Five years of experience in a health care setting.
• Strong database management experience.

Responsibilities

• Greet customers (vendors, patients, staff, volunteers, and physicians) in person and on the phone, providing information, taking messages, scheduling appointments and or referring to appropriate individual or department.
• Receive and process complaints and feedback from patients, families, physicians and staff. Collaborates with management for resolution.
• Research and assist in development of capital and operating budget.
• Assist with and maintains oversight of charging process for Surgical Services.
• Maintains administrative control of a variety of records and files, including confidential and legal documents related to employees, and patients.
• Review, aggregate, and trend Unit specific data/suggest/develop and resolve problems.

Job description

CommonSpirit Health is seeking a Clinical Support Professional at Mercy San Juan Medical Center in Carmichael, CA. You will assist management in monitoring units to maintain a safe and secure environment and apply specialized knowledge to supervisory duties, optimizing patient care and unit efficiency.

Your role involves greeting patients, families, and staff, handling inquiries, processing feedback, and contributing to budgeting and data trends to resolve issues.