Clinical Support Assistant - CNA

City of Richland; Richland Center (WI); On-site; USD 32,000 - 46,000; Full time

Job summary

The Richland Hospital is seeking a Clinical Support Assistant to support clinicians with patient care, scheduling, and examinations. You will be the first point of contact, helping patients feel welcomed and informed while assisting the workflow of the clinic.

As a vital member of the team, you will take vital signs, schedule appointments, relay prescription information, and ensure compliance with HIPAA and hospital policies.

Qualifications

• CPR Certification required.
• Experience supporting physicians and scheduling in a clinic preferred.

Responsibilities

• Prepare patients for exams and assist providers during treatments.
• Take and record vital signs including blood pressure, pulse, and weight.
• Schedule appointments and manage incoming calls with professionalism.
• Relay prescription information to pharmacies and ensure referral compliance.
• Perform basic physiological monitoring and follow provider-directed protocols.
• Maintain confidentiality and adhere to HIPAA and organizational policies.

Skills

Patient care

Communication

HIPAA compliance

Education

CPR Certification

Job description

Description

The Richland Hospital, Inc.is seeking a compassionate and detail-oriented Clinical Support Assistant to support our mission: Our patients, above all else. If you’re a Certified Nursing Assistant (CNA) with a passion for patient care and excellent communication skills, we invite you to apply and become part of a team that values Customer Service, Communication, Commitment, Compassion, Change, Civility, and Community.

Position Summary

As a Clinical Support Assistant, you will play a vital role in supporting physicians and providers with patient care, scheduling, and examinations. You’ll be the first point of contact for patients, helping them feel welcomed and informed while ensuring smooth clinic operations.

Key Responsibilities

• Prepare patients for exams and assist providers during treatments.
• Take and record vital signs including blood pressure, pulse, and weight.
• Schedule appointments and manage incoming calls with professionalism.
• Relay prescription information to pharmacies and ensure referral compliance.
• Perform basic physiological monitoring and follow provider-directed protocols.
• Maintain confidentiality and adhere to HIPAA and organizational policies.

Qualifications

Required Education & Credentials:

• CPR Certification

Why Join The Richland Hospital?
At The Richland Hospital, our patients above all else is more than a statement. It is the foundation of everything we do. When you join our team, you become part of a compassionate healthcare organization dedicated to providing exceptional care to our community. We offer a supportive work environment, opportunities for professional growth, and a comprehensive benefits package for eligible employees.

Equal employment opportunity employer

The Richland Hospital & Clinics provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.