Clinical Support Assistant

Galen College of Nursing; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Galen College of Nursing in Houston, TX, invites applications for a Clinical Support Assistant who will provide administrative support for clinical education across student programs and clinical sites, collaborating with faculty and leadership to ensure smooth operations and outcomes.

You will serve as the first point of contact for students on clinical education inquiries, manage confidential documentation, track attendance, and support orientation and scheduling activities, contributing to a

Qualifications

• Two or more years of administrative support experience.
• Excellent written and oral communication skills.
• Strong customer service skills.
• Experience with Microsoft Office (Excel, PowerPoint, Outlook, Word).

Responsibilities

• Provide ongoing administrative support to clinical leadership regarding affiliates and needs.
• Serve as the first point of contact for students with clinical education inquiries.
• Maintain and organize required clinical documents per partner policies.
• Track and monitor student and faculty requirements while maintaining confidentiality.
• Organize and distribute accurate clinical assignment rosters to partners.
• Assist with planning new student orientation and other clinical activities.

Skills

Customer service

Communication

Microsoft Office

Education

Bachelor’s degree (preferred)

Tools

Excel

PowerPoint

Outlook

Word

Job description

At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we’ve dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare.

That same passion for excellence in the classroom extends to our offices. At Galen, you’ll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.

Position Overview:

As a Clinical Support Assistant at Galen College of Nursing, you will provide ongoing administrative support of clinical education for students and clinical sites in collaboration with the clinical and academic leadership, as well as faculty to ensure quality and continuity in the achievement of program outcomes.

Key Responsibilities:

1. Provide ongoing administrative support to clinical leadership in relation to clinical affiliates and clinical needs.
2. Serve as the initial point of contact for students regarding clinical education inquiries, facilitating timely communication and resolution between students and campus clinical leadership.
3. Ensure the proper collection, maintenance, and organization of required clinical documents as required by clinical partners and organizational policies and guidelines.
4. Tracks and monitors clinical site-specific student and faculty requirements while maintaining student and faculty confidentiality.
5. Based on student registration rosters, organize and distribute accurate student clinical assignment rosters to clinical partners, identifying assigned students by facility, unit, and rotation dates, using placement applications or standardized spreadsheets in alignment with clinical partner expectations.
6. Adhere to and ensure clinical affiliate deadlines are met for required clinical documentation.
7. Monitor and track clinical attendance, and with oversight from clinical leadership, schedule students for appropriate clinical make-up opportunities. Once clinical make-up is completed, assist clinical faculty with appropriate documentation.
8. Assist with planning new student orientation and Vitals to Success to provide students with information regarding clinical requirements.
9. Maintain an electronic database for the coordination and assignment of faculty teaching assignments as it pertains to faculty teaching qualifications, consistent with curriculum and human resource requirements.
10. Monitor and track faculty attendance and support with meeting minutes at various meetings and educational offerings.
11. Escalate student to concerns to clinical leadership team as appropriate.
12. Other duties as assigned.

Position Requirements:

• Bachelor’s degree (preferred) with knowledge that includes an understanding of the educational objectives and experience of student nurses, an understanding of the clinical practice of nursing, knowledge of the diverse organizational environments in which nursing practice, and knowledge of the types of clinical sites needed to meet course content and objectives.
• At least two (2) years of administrative support experience.
• Strong customer service skills.
• Excellent written and oral communication skills.
• Experience with Microsoft Office Products including Excel, PowerPoint, Outlook, and Word.

Benefits

At Gal