Clinical Supervisor YES Waiver

Collin County Mental Health Retardation Center; Plano (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Collin County Mental Health Retardation Center seeks a Clinical Supervisor for the YES Waiver program to lead Intensive Case Managers and CLS Specialists, ensuring adherence to NWIC standards and trauma-informed, person-driven care. The role emphasizes data-driven decisions, staff coaching, and collaborative training across teams.

The ideal candidate holds Texas licensure (LPC/LCSW/LMFT) with supervisory experience and is proficient in documentation, with bilingual English/Spanish abilities

Qualifications

• Must hold full, unrestricted Texas licensure with supervisory experience.
• Provisional licenses with supervision acceptable for consideration.
• Experience implementing NWIC standards in YES/Wraparound settings.
• Knowledge of Trauma-Informed Care Practices and HHSC guidelines.

Responsibilities

• Provide supervision and training to Intensive Case Managers and CLS Specialists.
• Oversee weekly team meetings, caseload assignment, and productivity tracking.
• Ensure services align with NWIC standards, YES manual, and UM guidelines.
• Maintain program dashboards and timely documentation of services.
• Collaborate with Training team and communicate team data to management.
• Present data in writing and verbally and support crisis coverage as needed.

Skills

Leadership

Communication

Organizational skills

Multicultural competency

Writing and documentation

Crisis intervention

Bilingual (English/Spanish) preferred

Education

Texas LPC/LCSW/LMFT license with supervisory experience

Provisional Texas licensure (LPC Associate/LMFT Associate/LMSW under supervision)

QMHP-CS with supervisory experience

Wrap Supervisor training within 90 days

CCBHC knowledge and experience

Texas Recovery and Resiliency (TRR) knowledge

Job description

The Clinical Supervisor of Youth Empowerment Services (YES) Waiver program is responsible for serving as the team expert and is able to train, model, support, and oversee Intensive Case Managers (ICM) and Community Living Support (CLS) Specialists. This position demonstrates integrity in their role by ensuring state contracting performance measures are met and LifePath Systems policies, procedures, and values are upheld. The Clinical Supervisor is responsible for ensuring that services are being provided following National Wraparound Implementations Center (NWIC) standards and in a trauma informed, person driven model of care, and culturally and linguistically appropriate manner. The Clinical Supervisor uses data driven decision making to monitor team’s assigned caseloads and ensuring individuals and families are receiving services following YES Manual, UM guidelines and TAC requirements. Supervision responsibilities include, but not limited to: weekly team meetings, assigning caseloads, overseeing engagement and productivity, managing assigned program dashboards as well as completing personnel action of assigned teams (evaluation, review of PTO requests and approval of time sheets, as well as coaching, training, and corrective action). The Clinical Supervisor is responsible for collaboration with the Training team, exemplifies effective communication with management staff, and presents team data both verbally and in writing when requested. Must exemplify leadership skills necessary to create a positive work culture within the team. The Clinical Supervisor performs other duties as assigned to promote overall service excellence and program success.The Supervisor will maintain a small caseload according to NWIC standards and provide services within the scope of own certification or licensure following the YES manual, TRR and UM guidelines; if applicable. This position uses initiative and independent judgment to provide interventions to promote access based on individual/family needs (including home or community-based services). Must be effective at troubleshooting and organizing natural supports, interventions, and services to achieve outcomes.Expectations include timely and thorough documentation, time management and organizational skills, effective scheduling, adhere to crisis procedures and be available to assist with crisis and other coverage areas as needed.Specific Targets: Direct service hours anticipated per month are 10 hours and meet UM standards by level of care. 90% of progress notes are signed within 2 business days of service. All audit scores exceed 90% quality standard. All required trainings are completed prior to due date. 80% of caseload receives services each month, 90% of caseload has updated TRR and Financial Assessments. All coaching forms, team meeting agendas, minutes, and workforce sign in sheets are uploaded by 5th of each month for the month prior.If Bilingual and receiving stipend, employee will be available to translate for other staff as needed and will utilize approved language in the provision of services as needed.Education, Training, & Experience (including licensure & certification)Full, unrestricted Texas licensure of Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) or Licensed Marriage & Family Therapist (LMFT) WITH at least 1-year supervisoryOR provisional Texas licensure as Licensed Professional Counselor – Associate, Licensed Marriage and Family Therapy – Associate, LMSW Under Supervision or QMHP-CS WITH at least 2 years’ supervisory experienceMinimum 1 year experience providing intensive case management following NWIC standardsCCBHC knowledge and experience preferred.Completion of Wrap Supervisor training within the first 90 days of hire (or first available through NWIC or HHSC schedule)Experience in Texas Recovery and Resiliency (TRR) preferredKnowledge of Trauma-Informed Care Practices required.Must have reliable transportation and a valid driver’s license.Knowledge, Skills, & AbilitiesKnowledge of the current version of the Diagnostic and Statistical Manual of Mental Disorders (DSM).Experience providing psychosocial assessments, treatment planning, case management, service coordination, skills training, crisis intervention and symptom management services to individuals with serious mental illness or serious emotional disturbance.Knowledge of evidenced based practices approved by HHSC, including, but not limited to: National Wraparound Implementation Center, Barkley’s Defiant Child, PAYA, Skills Streaming, Seeking Safety, and Nurturing Parent with ability to provide oversight of implementation.Ability to assess individual needs, to coordinate services, and to communicate effectively.Knowledge of the social services system and the ability to connect individuals with appropriate services.Ability to write clearly and professionally on all services and internal communications.Ability to think clearly and logically while dealing with potentially dangerous and/or emotional situations.Ability to respond to individuals with patience, empathy and understanding.Organized, detail-oriented, and computer-proficient.Ability to demonstrate strong multi-cultural competency.Bilingual (English/Spanish) preferred.