Clinical Supervisor/Therapist

SHIELDS for Families; Los Angeles (CA); On-site; USD 73,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Sick leave

Vacation pay

403b retirement

Paid holidays

Birthday holiday

Anniversary bonus

Education leave

Mileage reimbursement

Employee assistance program

Job summary

SHIELDS For Families in Los Angeles, CA, seeks a Clinical Coordinator/Therapist to supervise POSC Navigators and coordinate services for families facing substance use and mental health needs.

The role emphasizes trauma-informed, culturally responsive, and family-centered care, with duties including case conferences, documentation reviews, and interagency collaboration to support maternal and child well-being.

Qualifications

• Knowledge of individual counseling for individuals with mental illness and substance use disorders.
• Crisis intervention expertise and clinical documentation skills.
• Multicultural and socioeconomic considerations in service delivery.
• Master’s level education with supervisory capability and licensure progress.
• Valid CA driver’s license with insurable driving record.

Responsibilities

• Provide supervision to POSC Navigators through regular supervision and case conferences.
• Review and approve Family Wellness Plans; maintain program documentation.
• Oversee chart reviews, home visit shadowing, and compliance with policies.
• Coordinate care with healthcare providers and social service agencies.
• Support staff development and training; participate in program quality activities.

Skills

Clinical counseling

Crisis intervention

Clinical documentation

Multicultural competence

Communication skills

Education

Master's degree in psychology/social work

APCC/AMFT/ACSW licensure in progress

Tools

Computer proficiency

Job description

Job Details: Job Location: Los Angeles, CA 90047, Salary Range: $73,000.00 - $74,984.00 Salary, Overview

Clinical Coordinator/Therapist

Salary Range: $73,000 to $74,984 annual salary

Position Type: Full-Time - Exempt

Monday to Friday: 8:30 am to 5:00 pm

Other Compensation:

• Employer-paid medical for employee and family, employer-paid dental, vision and group life insurance for employee - estimated value $8,243.28 - $23,823.84/annual
• Employer-paid sick pay (12 days per year) - estimated value $3,368.64/annual
• Employer-paid vacation pay (10-20 days per year depending on years of service) - estimated value $2,807.20annual for first year of service
• Employer-paid anniversary holiday (1-5 days annually depending on years of service) - estimated value $280.72/annual for first year of service
• Employer-paid birthday holiday (1 day annually) - estimated value $280.72annual

Benefits and Perks:

• Supportive, fun and friendly team environment!
• Competitive Wages and room for growth
• Vacation and sick leave
• Employer paid medical insurance for employee and family
• Employer paid dental, vision and life insurance
• Chiropractic services
• Retirement 403b plan and supplemental insurance benefits
• 17 paid holidays, effective upon hire
• Paid birthday holiday, effective upon hire
• Paid anniversary day off of 1-5 days per year depending on years of service
• Anniversary bonus after 5 years of service
• Winter break
• Pet Insurance
• BBS supervision, on-going clinical training and CEUs available
• Employee referral bonus
• Employee Assistance Program
• Employee discount programs to theme parks, movies, hotels and car rentals
• Paid educational leave
• Paid drive time and mileage reimbursement
• Eligible for Federal Student Loan Forgiveness
• Employee Recognition

Clients/Families we serve reside in the South Los Angeles, Compton, Watts and Lynwood area.

SHIELDS’ mission is to develop, deliver and evaluate culturally sensitive, comprehensive service models that empower and advocate for high-risk families in South Los Angeles.

Summary

This position provides supervision and clinical support to POSC Navigators while coordinating services that assist participants with goal setting, resource linkage, and referrals for substance use and mental health needs. The role includes administrative and supervisory responsibilities such as quality assurance reporting, documentation review, and staff training. Additionally, the position promotes trauma-informed, culturally responsive, and family-centered care, supports interdisciplinary collaboration to address social determinants of health affecting maternal and child well-being, and ensures compliance with all programmatic and contractual requirements.

Primary Duties

This position provides clinical supervision and support to POSC Navigators through regular individual and group supervision, case consultation, and weekly case conferences. Responsibilities include reviewing and approving Family Wellness Plans, maintaining program documentation, overseeing service quality through chart reviews and home visit shadowing, and ensuring compliance with agency policies, contractual requirements, and regulatory standards. The role also involves providing direct clinical support to participants in hospitals, residential programs, or home settings, as well as offering guidance on complex cases involving maternal mental health, substance use disorders, domestic violence, housing instability, developmental delays, and child abuse concerns.

Additionally, the position supports staff development by providing documentation training, mentoring employees, facilitating ongoing professional education, and promoting empathetic, strength-based service delivery. The Clinical Supervisor collaborates with healthcare providers, community organizations, and social service agencies to coordinate care, develop referral resources, and address participants’ needs. Other duties include reviewing reports to child welfare agencies, supporting crisis interventions and psychiatric hospitalizations when necessary, maintaining professional networks, and representing the program at community meetings to strengthen partnerships and improve service delivery for families.

Secondary Duties:

Performs other duties as requested, direct or assigned.

HIPAA Privacy Standards Compliance (All items listed below are a condition of continued employment)

Employees in this position are responsible for maintaining the confidentiality and security of protected health information in accordance with SHIELDS policies and applicable state and federal laws, including HIPAA. They must use appropriate safeguards to protect sensitive information, report any unauthorized use or disclosure to management, participate in required HIPAA training and briefings, and consult with their supervisor regarding any questions or concerns related to privacy compliance and regulatory requirements.

Supervisory Responsibility

This position is responsible for reviewing daily documentation to ensure accuracy and compliance, providing constructive feedback to staff, and following up on any required corrections. The role maintains ongoing communication and collaboration with SHIELDS Administration, facilitates weekly case consultations, and contributes to the development of employee performance evaluations. Additionally, the position supports staff accountability by assisting with disciplinary actions in coordination with the Program Administrator and provides consultation and training to team members on program-specific models, practices, and techniques to promote quality service delivery.

Physical Activity

In the course of performing this work, the employee in this position will be required to sit, stand, walk, reach, speak, and listen. The employee must regularly lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds. The position may also require travel using a personal vehicle to attend off-site meetings or conduct home visits. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Qualifications: Position Requirements

These specifications are general guidelines based upon the minimum, ordinarily considered essential, to satisfactory performance in this position. Individual skills and abilities may result in some deviation from these guidelines. To perform effectively in this position, the employee in this position is required to have:

Knowledge of individual counseling for individuals with a history of mental illness and substance use disorders, as well as expertise in crisis intervention, clinical documentation, psychiatric intern supervision, and multicultural and socioeconomic issues. The role demands adherence to agency policies and procedures, HIPAA regulations, Department of Mental Health requirements, and other applicable state and federal guidelines. Candidates should possess effective advocacy, communication, analytical, and decision-making skills, along with proficiency in computer and word processing applications. Success in this role requires a commitment to SHIELDS For Families’ mission and team objectives, the ability to adapt to changing needs through ongoing learning, and the capacity to provide culturally sensitive and community-informed services. A valid California driver’s license and an insurable driving record are also required.

These requirements are typically met by a combination of education at a Master’s level and experience that includes two years’ experience working with individuals with Substance Use Disorder and a history of mental illness in a social service/mental health environment.

Must hold an APCC, AMFT, or ACSW registration and be nearing completion of the supervised hours required for licensure. LMFT, LCSW or LPCC preferred.

The employee in this position must be able to perform this job safely, without endangering the health or safety of him/herself or others.