Clinical Supervisor Intensive Behavioral Health Services

Elwyn; Philadelphia (Philadelphia County); On-site; USD 68,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off

Medical/Dental/Vision benefits

Earned Wage Access/On-Demand Pay

Paid On-the-Job Training

Tuition Reimbursement

Career Advancement Opportunities and 8

Flexible Schedules

Retirement Savings Plan

Job summary

Elwyn in Philadelphia is seeking a Clinical Supervisor to oversee clinical documentation, service delivery, and staff supervision within our behavioral health programs. You will supervise therapists, case managers, and interns, coordinate admissions, and ensure regulatory compliance.

The role emphasizes quality assurance, collaboration with MCOs, and discharge planning, with strong emphasis on documentation and program outcomes. A Master's degree and 3 years of related experience are required.

Qualifications

• Master's degree in clinical psychology, social work, or related field.
• Three (3) years' experience in adult behavioral health.
• Supervisory experience preferred.
• Knowledge of county agency contacts, MCOs, and resources.
• Demonstrated ability to work in a team and manage multiple priorities.
• Able to solve problems with minimal supervision.
• Strong communication and documentation skills.
• Valid driver's license with compliant driving record.

Responsibilities

• Provides individual and group clinical supervision to therapists, case managers, and interns.
• Oversees admissions, service modifications, and program planning to ensure compliance.
• Ensures timely completion of required clinical documentation and progress notes.
• Maintains relationships with funding sources and outside providers.
• Prepares for regulatory audits and performance reviews.
• Identifies community resources for discharge planning.
• Develops outcomes reports and quality assurance measures.
• Supervises staff in recruitment, coaching, and performance management.

Skills

Clinical supervision

Team leadership

Documentation

Time management

Communication

CPR/First aid

MS Office

EHR/EMR knowledge

Education

Master's degree in clinical psychology, social work, or related field

Tools

EHR/EMR

Job description

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.

Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Job Description

POSITION SUMMARY: The Clinical Supervisor oversees and coordinates the implementation of clinical documentation, service provision, and monitoring of program client cases. Additionally, this position supervises and evaluates clinical staff and performs other related administrative and clinical functions to ensure program quality and compliance.

DUTIES AND RESPONSIBILITIES:

• Provides individual and group clinical supervision to therapists, case managers, and interns. Conducts individual and group supervisions, discusses client treatment goals and progress on goals, reviews therapeutic modalities and interventions that are being implemented regarding the individual's progress and documents supervision sessions
• Oversees programmatic and administrative issues, including client admissions, service modifications, program planning, and regulations to ensure program compliance and quality of client care; works collaboratively with managed care organizations (MCOs) and county liaisons and provides support to team with outside providers if the need arises regarding continuity of individual's care
• Reviews, monitors, and ensures timely completion (per dictated schedule) of all required documents from program staff (e.g. initial admission documentation to be completed within twenty four hours, treatment plans, clinical documentation is up to date, weekly therapeutic notes, daily progress notes are put into chart daily) to ensure program compliance
• Maintains strong, productive relationships with all funding sources including managed care organizations (MCO) to communicate client's progress and any changes in treatment
• Prepares for regulatory audits and performance reviews with tasks including but not limited to reviewing charts, making sure progress notes, treatment plans, and other clinical documentation are up-to-date, and making sure any correction plans are being followed
• Maintains current knowledge of community resources (e.g. upcoming trainings, identifying residential and/or community residential rehabilitation programs, independent housing, resource fairs, specialists) to advise residents of opportunities available once they are seeking discharge.
• Develops and maintains an outcomes report which includes performance indicators and quality assurance measures including but not limited to goal data tracking, and treatment plans to monitor service completion and to ensure service delivery and quality
• Provides supervision of assigned staff in the areas including, but not limited to, recruitment, selection, leadership, coaching, training, performance management, promotion, discipline, and termination; provides coverage of assigned cases when staff are out of office
• Performs cardiopulmonary resuscitation (CPR), first aid, and safe crisis management using agency-trained protocols
• Performs other duties as assigned

IMMEDIATE SUPERVISOR: Director of Clinical Services

DIRECT REPORTS: Therapists, Case Managers

CONTACTS: Elwyn staff, individuals, families/ guardian/ support system of clientele, visitors, funding sources/agencies/social service agencies, community mental health centers and hospitals, advocacy groups, employers, health maintenance organizations, community resource liaisons, interns

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

• Master's degree in clinical psychology, social work, or related field
• Three (3) years' experience in the field of adult behavioral health
• Supervisory experience preferred
• Knowledge of county agency contacts, MCOs, Base Service Units relative to resources available to provide to individuals served preferred
• Demonstrated ability to work effectively as part of a team
• Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
• Demonstrated strong attention to detail
• Demonstrated strong time management and organizational skills
• Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
• Knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferred
• Must be able to perform CPR, first aid, and safe crisis management using agency-trained protocols
• Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
• Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information.

Know Your Rights: Workplace discrimination is illegal