Clinical Supervisor - East Valley MedSurg PICU (MOSU) Unit Days

Phoenix Children's Hospital; Gilbert (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Phoenix Children's East Valley Campus seeks an experienced Clinical RN Supervisor to provide frontline clinical and operational leadership on the MOSU unit. This role focuses on staffing, patient care, quality, safety initiatives, and staff development while building a new unit and team.

Ideal candidates have at least two years of nursing leadership experience; Arizona RN license in good standing is required, with BSN preferred and PALS certification encouraged.

Qualifications

• Requires at least two years of nursing experience with demonstrated leadership experience.
• Arizona RN license in good standing; BSN preferred; PALS and nursing specialty certification encouraged.

Responsibilities

• Coordinate shift operations and ensure quality, family-centered care.
• Oversee staffing processes and match patient needs with staff competencies.
• Provide clinical leadership and mentor staff to ensure evidence-based practice.
• Lead performance improvement, safety, and compliance initiatives.
• Serve as a clinical representative for patients, families, and the healthcare team.

Skills

Leadership

Staff development

Patient care

Quality and safety

Education

Arizona RN license

BSN preferred

PALS certification

Job description

Position Summary

Posting Note: Phoenix Children's is seeking experienced nurse leaders to join our growing team as Clinical RN Supervisors for the Medical Surgical/ICU (MOSU) at our new East Valley Campus. This is a unique day shift opportunity to help build a new unit and team from the ground up while expanding pediatric care for children and families in the East Valley community.

As a Clinical RN Supervisor, you will provide frontline clinical and operational leadership while supporting daily unit operations, staffing, patient care, quality and safety initiatives, staff development, coaching, and unit-based committees. Clinical Supervisors will lead approximately 15-20 direct reports and work closely with nursing leadership, providers, interdisciplinary teams, patients, and families to establish a collaborative, high-performing culture.

We are seeking candidates with at least two years of nursing experience and demonstrated leadership experience. Current Clinical Supervisors from Acute Care or Critical Care environments are encouraged to apply, and experienced Charge Nurses who are ready to take the next step into formal leadership will also be considered. Pediatric, MedSurg, PICU, and/or critical care experience is highly valued. Candidates must have an Arizona RN license in good standing. A BSN is highly preferred, along with PALS and nursing specialty certification; support may be available for candidates who need to obtain required certifications within the designated timeframe.

Day shift opportunities available, with 12-hour shifts from 6:30 AM-7:00 PM

If you're passionate about developing nurses, improving patient outcomes, and creating a strong team culture, this is an exciting opportunity to grow your leadership career while helping shape the future of pediatric care at Phoenix Children's East Valley Campus.

The Nursing Services Supervisor coordinates shift operational flow in conjunction with organizational and departmental strategic goals, objectives, and standards and is the hospital's clinical representative/resource for patients, families, and the healthcare team, at both the unit and organization levels. This position provides clinical leadership of patient care services and directs supervision of nursing and support staff to ensure consistent provision of developmentally appropriate quality patient care in accordance with all applicable federal, regulatory, professional standards and requirements. Provides clinical leadership with accountability in promoting quality patient care and an engaging work environment, during assigned shift.

Position Duties

• Coordinates/leads daily clinical operational activities of the unit and organization by ensuring that quality family centered care is delivered in an efficient work environment.

  1. Manages patient throughput - balances unit patient care activities while overseeing the delivery of patient care, coordinating admissions, discharges, transfers, and rounding daily on patients and families.

  2. Oversees staffing processes - coordinates assignments using established staffing levels that match individualized patient needs with staff competencies, and staff skill mix through ongoing assessment of patient and unit needs.

  3. Monitors unit environment - ensures that staff has the supplies, equipment, information, and resources needed to provide quality patient care in a safe work environment.

  4. Staffs, schedules, and appropriately uses nursing and support staff.

  5. Documentation - updates scheduling, occurrence reports, patient/family concerns, and quality indicators in the real time environment maximizing resolution prior to the end of the shift.

  6. Provides a report to the oncoming Nursing Services Supervisor or designee including the status of patient throughput, staffing processes, unit environment, schedules, occurrence reports, patient/family concerns, and quality indicators.

• Collaborates with manager to lead, create, and maintain an environment that advocates for staff and promotes individual/team engagement through clinical/administrative expertise and professional leadership.

  1. Demonstrates and promotes clinical leadership - serves as a clinical and systems expert with nursing and interdisciplinary team members in the assessment, development, implementation, and evaluation of the age-specific individualized patient/family-centered plan of care and documented actions.

  2. Accountable for promoting a culture of learning resulting in staff/team development and retention.

• Achieves department/organization outcomes - aligns and manages to organization metrics.

  1. Identifies, facilitates, and leads department and organization performance improvement projects that enhance patient care delivery systems as well as staff, patient, family, and customer satisfaction.

  2. Ensures timely completion and investigation of occurrence reports. Proactively identifies patient safety risks and participates in risk avoidance strategies.

  3. Takes active interest and accountability for key operational functions, including but not limited to, patient safety issues, timely resolution of complaints, quality improvement initiatives, survey preparation, and patient/family satisfaction follow-up.

  4. Makes decisions that demonstrate sound stewardship of financial resources - collaborates with the team to meet department/organization financial goals.

  5. Serves as daily operational resource to staff and in the management of supplies and equipment.

• Takes personal responsibility to adhere to department/organization policies and procedures, compliance and regulatory agency requirements.

  1. Collaborates with the leadership team to develop, review, revise and implement evidenced based policies and procedures on an ongoing basis, to assure department consistency and compliance with hospital standards/safety and accrediting bodies including: Joint Commission, OSHA, HIPAA, Infection Control, Environment of Care, National Patient Safety Goals. Understands the linkage between department requirements and those of the integrated delivery system. Develops risk reduction and error prevention strategies by ensuring staff compliance with policy/procedures.

  2. Mentors staff to ensure the fundamental values of the American Nurses Association Code of Ethics in nursing are operationalized into daily clinical practice/teaching activities and work environment including:

  o 1-3: Establishes professional relationships with