Clinical Supervisor (Contractor)

Pacific Health Group; California; Remote; USD 90,000 - 120,000; Full time

Job summary

Pacific Health Group is seeking an experienced Clinical Supervisor to lead clinical and administrative services for licensed providers. The role includes supervision, quality assurance, and staff training to ensure delivery of comprehensive mental health care.

You will engage with cross-functional teams, oversee documentation, and ensure adherence to privacy and regulatory standards while supporting program improvements and crisis response planning.

Qualifications

• Experience supervising clinical staff and evaluating clinical performance.
• Strong understanding of mental health treatment planning and documentation requirements.
• Familiarity with HIPAA privacy regulations and confidentiality protocols.

Responsibilities

• Clinical supervision: Manage clinical and administrative services of Associate and Licensed providers.
• Administrative: Overseeing the delivery of mental health services in accordance with agency standards and ethics.
• Collaboration: Work with cross-functional teams to integrate mental health initiatives into programs.
• Quality Assurance: Ensure high standards of quality and regulatory compliance.
• Training and Education: Develop staff training on mental health awareness and crisis intervention.
• Evaluation and Monitoring: Use metrics to assess program effectiveness and progress.
• Community Engagement: Build partnerships to expand program reach.
• Crisis Response: Develop protocols for mental health crises and suicide prevention.
• Documentation and Reporting: Maintain records and prepare reports for stakeholders.
• Continuous Improvement: Stay updated on trends and best practices.

Skills

Clinical supervision

Case management

HIPAA compliance

Telehealth delivery

Job description

Core Responsibilities:

• Clinical Services: Deliver a full scope of mental health care services, including crisis intervention, treatment, case management, and referrals to patients and their family members, in accordance with best practices and professional standards.


• Treatment Planning: Actively participate in the design, execution, and evaluation of treatment plans aimed at addressing mental, emotional, and family disorders and dysfunction.


• Assessment & Documentation: Conduct regular clinical assessments and maintain comprehensive, accurate, and timely (24 hours) clinical documentation. All documentation must strictly adhere to patient privacy regulations, including HIPAA , and be completed by all established deadlines.


• Collaboration: Engage in collaborative work with administrative, and management teams to ensure coordinated and effective patient care.


• Communication & Professionalism: Maintain a high standard of punctuality and professionalism. Respond promptly to all communications via email, phone, and instant messaging during scheduled work hours.


• Service Delivery: Provide mental health services through both in-person and telehealth platforms, including phone and video calls, while strictly following all mandated reporter protocols and legal obligations.


• Autonomy: Demonstrate the ability to work independently, make sound clinical decisions, and manage a caseload with minimal direct supervision.

The Clinical Supervisor will accurately assess clinicians in being able to complete patient charts accurately and with high documentation standards, in addition to but not limited to providing clinical supervision and conducting quality assurance. You will play a crucial role in providing support to clinicians. As a contractor, you will bring expertise, innovation, and leadership to ensure the program’s success.

Essential Duties and Responsibilities:

1. Clinical supervision: Manage clinical and administrative services of Associate and Licensed providers.


2. Administrative: Overseeing the delivery of mental health services in accordance with agency standards and both ethical and professional practices.


3. Collaboration: Work closely with cross-functional teams to integrate mental health initiatives into existing programs and services.


4. Quality Assurance: Ensure that program activities meet high standards of quality and compliance with relevant regulations and best practices.


5. Training and Education: Develop training materials and provide guidance to staff members on mental health awareness, crisis intervention, and supportive techniques.


6. Evaluation and Monitoring: Implement established metrics for evaluating program effectiveness and conduct regular assessments to monitor progress and identify areas for improvement.


7. Community Engagement: Build partnerships with community organizations, stakeholders, and mental health professionals to enhance program reach and impact.


8. Crisis Response: Develop protocols and procedures for responding to mental health crises, including suicide prevention and intervention strategies


9. Documentation and Reporting: Maintain accurate records of program activities, outcomes, and expenditures, and prepare reports for stakeholders and funders.


10. Continuous Improvement: Stay informed about emerging trends, research, and best practices in the field of mental health, and incorporate new knowledge into program design and implementation