Clinical Supervisor

GRO Community; Chicago (IL); Hybrid; USD 85,000 - 105,000; Full time

Job summary

GRO Community in Chicago, IL is seeking a Clinical Supervisor to support the Director of Clinical Operations. The role focuses on overseeing the daily operations of the clinical team and ensuring clients receive high-quality treatment.

You will develop, implement, and assess programs, manage intake and behavioral health staff, and supervise the clinical department with an emphasis on program quality and staff development.

Qualifications

• Bachelor’s degree in social work, sociology, or psychology is required.
• Master’s degree in social work, sociology, psychology or criminal justice preferred.
• Minimum 2 years of supervisor experience and 3+ years in counseling/clinical fields.

Responsibilities

• Oversee daily operations of the clinical team and ensure quality care.
• Lead staff supervision and clinical meetings.
• Coordinate treatment across counselors and licensed therapists to ensure continuity of care.
• Provide clinical consultation and crisis backup to clinicians, interns, and trainees as needed.
• Review and ensure compliance of assessments, treatment plans and discharge summaries.
• Support onboarding and staff training; maintain licensure via continuing education.
• Assist with audits and regulatory reviews to uphold standards.

Skills

Analytical skills

Leadership

Problem solving

Interpersonal skills

Education

Bachelor's degree in social work, sociology or psychology

Master's degree in social work, sociology, psychology or criminal justice

Job description

Position Title: Clinical Supervisor Department: Clinical Operations

Reports To: Director, Clinical Operations Employment Type: Full-TIme

Primary Location: Chicago, IL Work Arrangement: Hybrid

POSITION SUMMARY

The clinical supervisor will support the director in overseeing the daily operations of the clinical team

so that the organization meets its goals and clients receive the best treatment. They will develop,

implement, and assess programs, complying with standards and manage the behavioral health and

intake personnel. The clinical supervisor will focus on managing the clinical department and providing

support and assistance to the behavioral health team.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develop and maintain clinical resources, protocols, and training materials to support consistent, high-quality care.
• Lead staff supervision and clinical meetings to share program updates, gather feedback, and address clinical needs.
• Participate in leadership meetings and contribute to collaborative decisions about clinical programming and operations.
• Coordinate treatment across counselors, case managers, licensed therapists, interns, and trainees to support continuity of care.
• Identify clinical or operational concerns and work with the team to develop effective solutions.
• Provide clinical consultation and crisis backup to clinicians, interns, and trainees as needed.
• Review clinical assessments, case notes, treatment plans, and discharge or closing summaries for quality, completeness, and compliance.
• Support onboarding for assigned clinical assessment staff and provide training that strengthens clinical skills and professional growth.
• Delegate and supervise assigned tasks, providing clear direction and follow-up.
• Maintain required licensure through continuing education and encourage staff development; deliver in-service training as needed.
• Assist with clinical audits and compliance reviews to support quality standards and regulatory requirements.

Other Duties: May perform or be assigned other related duties to support departmental and organizational needs.

WHAT WE OFFER

• Competitive salary and benefits package.
• A supportive and dynamic work environment committed to social impact.
• Opportunities for professional development and growth.

Requirements

MINIMUM QUALIFICATIONS

Education

• Minimum of bachelor’s degree in social work, sociology or psychology required.
• Master’s degree in social work, sociology, psychology or criminal justice preferred.

Experience

• Minimum of 2 years supervisor experience
• Minimum of 3 years job-related experience, preferably in counseling, clinical social work, clinical professional counseling, or psychology.
• Social services work experience required/preferred
• Demonstrates understanding of mental illness, trauma, Post Traumatic Stress, and other co-occurring disorders

Licensure / Certification

• LSW or LCSW is highly desired but not required

KNOWLEDGE, SKILLS & ABILITIES

• Analytical Skills
• Leadership and Management Skills
• Problem Solving Skills
• Greet Communication and Interpersonal Skills

WORK ENVIRONMENT & TRAVEL

Work Setting: This is a remote position with occasional mandatory in person quarterly meetings and as needed.

Travel Requirement: some occasional travel may be required