Clinical Supervisor

Centerstone; Marion (IL); Hybrid; USD 48,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision health

Flexible Spending and Health Savings

403b retirement plan with companymatch

Paid time off and ten holidays

AD&D and Life Insurance

Employee Resource Groups

Continuing education opportunities

Employee Assistance Program

Job summary

Centerstone in Illinois is seeking a Care Coordination supervisor to oversee CCS services, ensure compliance and support community-based teams. The role coordinates with other service units to meet client needs under Pathways to Success and related requirements.

The position emphasizes supervision of Care Coordinators, ongoing case management duties, documentation accuracy, and adherence to contracts and program standards. Full-time role with competitive benefits.

Qualifications

• Master’s degree in a human service related field.
• Three years of behavioral health experience with supervisory preferred.

Responsibilities

• Provides regular supervision and monthly development to Care Coordinators.
• Ensures accurate, complete, and timely submission of required documentation and reports.
• Provides ongoing case management including assessment, planning, linking, monitoring, referral and advocacy.
• Presents relevant information to assure quality of care and plan changes in service provision.
• Identifies and reports all Critical Incidents per Centerstone policy.
• Ensures compliance with contracts, accreditation, funding expectations, and Centerstone policies.
• Provides community education as assigned.

Skills

Communication

Customer service

Resource knowledge

Problem solving

Disability dynamics knowledge

Education

Master’s degree in human service related field

Job description

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Responsible for assuring Care Coordination and Support (CCS) services are provided in compliance with the Pathways to Success Care Coordination and support organization requirements. Works collaboratively with other service teams to meet the needs of clients assigned via Pathways. Responsible for monitoring effectiveness of services as well as assists with community-based child and family team meetings, IMCANS review, crisis prevention and safety planning.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provides regular supervision and monthly development to Care Coordinators.
• Assures accurate, complete, and timely submission of required documentation and reports per agency policy and/or funding/contract requirements.
• Provides ongoing case management services for assigned service recipients, including but not limited to assessment, planning, linking, monitoring, referral and advocacy.
• Present[s] relevant information for the purpose of assuring quality of care, gaining feedback, and planning changes in provision of personal growth-based services.
• Identifies and reports all Critical Incidents according to Centerstone policy.
• Ensures compliance with service contracts, subcontracts, accreditation standards, funding agency expectations, and Corporation policies and procedures.
• Provides community education as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Skill in customer service/experience techniques.
• Knowledge of role and function of various community resources.
• Skill in problem-solving.
• Knowledge of basic service recipient’s dynamics of assigned disability groups.

QUALIFICATIONS

• Education Level: Master’s degree in human service related field.
• Years of Experience: Three years of behavioral health experience. Supervisory experience preferred.
• Required Certification/Licensure: N/A

PHYSICAL REQUIREMENTS

• Task Percentage of Time/Frequency: Standing - 20%; Sitting - 80%; Squatting - occasional; Driving - occasional; Kneeling - occasional; Lifting - occasional; Bending - occasional.

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type

Full time

Pay Range

$48,300.00--$67,700.00

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Company Culture & Equal Opportunity

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve. Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

About Centerstone

Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone's Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone's Foundation secures philanthropic resources to support the work and mission of delivering care that changes people's lives.