Case Manager, Clinical Services

Centerstone; Chattanooga (TN); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision health

401k retirement plan with companymatch

Paid time off

Life Insurance

Employee Assistance Program

Job summary

Centerstone is a national nonprofit behavioral health system seeking a Case Manager to coordinate services, provide coaching, and connect patients with wellness resources. A bachelor's degree in counseling, psychology, social work, or related field is required, with a focus on whole-person care across clinic, home, and community settings.

Responsibilities include navigating the health care system, developing care plans with families, and maintaining timely EMR documentation.

Qualifications

• Bachelor's degree in psychology, social work or related field required.
• Experience with Electronic Health Record preferred.
• Valid driver's license in good standing required.

Responsibilities

• Help patients navigate the health care system through coaching, education and support.
• Coordinate behavioral and primary care needs and develop strategies to remove barriers to wellness.
• Refer, advocate, and link client and family for additional services identified.
• Use behavioral management techniques, crisis intervention, active listening and motivational interviewing.
• Provide supportive and educational case management services to develop daily living and coping skills.
• Develop, implement, evaluate, and update treatment plans with input from client and family.
• Enter written documentation into Electronic Medical Record for all services rendered.
• Connect with clients face to face in the office and community, telehealth, and by phone.
• Attend weekly staffing and team meetings and complete assessments.
• Assist clients with developing natural support systems.
• Complete all required agency trainings to maintain 100% compliance.

Skills

Coaching

Care coordination

Active listening

Motivational interviewing

Crisis intervention

Documentation

Education

Bachelor's degree in psychology, social work or related field

Tools

Electronic Health Record (EHR)

Job description

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community.

JOB DESCRIPTION

SUMMARY OF POSITION Jump start your career in the mental health field as a Case Manager. You'll coordinate services and care for patients – providing coaching, strategies and coordination of health and wellness resources so they can live their lives more fully. Through your work, you will teach people the importance of the connection between physical and mental health. We are looking for people who are ready to help make a difference in the lives of the people we serve every day. The mental health needs in our community have never been greater. If you have a bachelor's degree in counseling, psychology, social work or related field – and you're passionate about making a difference in the lives of people coping with mental health issues, we need you! You will become a trusted resource for your patients, offering connection and education about how recovery works best when we address the whole person. You will enjoy the flexibility of working in a variety of settings – the clinic, patient homes and in the community. This is a great opportunity if you've just graduated or if you've had a little experience but you're ready for more.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Help patients navigate the health care system through coaching, education and support
• Coordinate the behavioral and primary care needs and develop strategies to remove barriers to wellness
• Refers, advocates, and links client and family for additional services as identified.
• Use behavioral management techniques, crisis intervention, active listening and motivational interviewing to help patients develop better life management skills
• Provides supportive and educational case management services to develop daily living and coping skills.
• Responsible for developing, implementing, evaluating, and updating treatment plans with input from the client and family.
• Enters written documentation into Electronic Medical Record in a timely manner for all services rendered.
• Connect with clients face to face in the office and community, telehealth, and by phone to address needs
• Demonstrate knowledge and understanding of ethical standards by evidence of practice with patients and community partners.
• Attend weekly staffing and team meetings and completes assessments
• Assist clients with developing natural support systems.
• Completes all required agency trainings to maintain 100% compliance.
• Maintains departmental productivity expectations.
• Attend and participate in clinical supervision.

KNOWLEDGE, SKILLS & ABILITIES

Education Level: Bachelor's Degree in psychology, social work or related field required. Years of Experience: Experience with Electronic Health Record preferred. Certification/Licensure: Valid driver's license in good standing required.

PHYSICAL REQUIREMENTS

Standing 10% Sitting 90% Squatting Occasional Kneeling Occasional Bending Occasional Driving Occasional Lifting Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands. Time Type: Full time Pay Range: $20.05--$28.10

BENEFITS

Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer.

Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety. Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children's services and employee assistance programs. Centerstone's Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone's Foundation secures philanthropic resources to support the work and mission of delivering care that changes people's lives.