Clinical Supervisor

The HealthCare Connection Inc.; Cincinnati (OH); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Wellness Rewards

Dental & Vision Insurance

Life & Short-Term Disability Insurance

403(b) with employer match

10 Paid Holidays

Job summary

The HealthCare Connection in Cincinnati, OH is seeking a Clinical Supervisor to lead Medical Assistants, LPNs, RNs and other clinical staff. This role ensures competency, adherence to clinical protocols, patient safety, and coordinated care across multiple clinics.

You will model nursing practice, coordinate onboarding and training, monitor compliance, and support triage and procedures while partnering with providers and practice leaders to address clinical barriers and optimize patient care.

Qualifications

• Active RN licensure in state of Ohio.
• Five (5) years of clinical experience, two (2) years in a leadership capacity.

Responsibilities

• Provide day-to-day clinical leadership for Medical Assistants, LPNs, RNs, and other clinical staff.
• Coordinate orientation, onboarding, and ongoing competency validation for assigned staff.
• Monitor compliance with clinical policies and nursing standards; oversee patient safety and infection prevention.
• Lead infection control efforts and support safe triage, rooming, and clinical procedures.
• Collaborate with providers and Practice Managers to address clinical barriers and ensure smooth workflow.

Skills

RN leadership

Clinical supervision

Staff coaching

Patient care coordination

Education

Bachelor’s degree in nursing

Job description

Organization: The HealthCare Connection (THCC)

Reports to: Director of Clinical Operations

About The HealthCare Connection:

Founded in 1967, The HealthCare Connection (THCC) was Ohio’s first Federally Qualified Health Center (FQHC). Our mission is to provide quality and accessible primary healthcare services through community responsive approaches that address financial, geographic, and other barriers to care for residents of northern Hamilton County and surrounding areas.

THCC serves over 20,000 patients annually and operates two primary care clinics and six school-based health centers and growing! Our integrated model includes Primary Care, Pediatrics, Infectious Disease, Substance Use Treatment, Integrated Behavioral Health, Dental Services, Women’s Health, and Pharmacy. THCC is proudly recognized as a Level 3 Patient-Centered Medical Home (PCMH)—the highest recognition for quality and coordinated care.

• Anthem BC Health Insurance
• Wellness Rewards Program
• Dental, and Vision Insurance
• Free Life & Short-Term Disability Insurance
• 403(b) Retirement Plan with employer match
• 10 Paid Holidays

About the Role

The Clinical Supervisor provides day-to-day clinical leadership and supervision for Medical Assistants, Licensed Practical Nurses, RNs, and other assigned clinical support staff. The position is responsible for staff competency, adherence to approved clinical protocols, nursing standards, patient safety, infection prevention, and effective coordination of clinical care within assigned practices. Working in partnership with providers, and clinical leadership, the Clinical Supervisor supports consistent clinical practice while maintaining limited direct patient care responsibilities.

Key Responsibilities:

• Maintain a visible, hands-on presence in clinical areas, working alongside clinical support staff to observe practice, provide real-time coaching and training, assess competency, reinforce clinical standards, and identify opportunities for improvement
• Schedule assigned staff and approve time off requests to ensure no gaps in care or provider coverage.
• Provide direct supervision, coaching, performance feedback, and accountability for assigned Medical Assistants, LPNs, RNs, and other clinical support staff.
• Oversee the day-to-day delivery of clinical support services within assigned practices and serve as the primary clinical resource for questions involving nursing practice, patient care, or escalation of clinical concerns.
• Coordinate orientation, onboarding, training, and ongoing competency validation for assigned clinical staff in collaboration with Human Resources, clinical leaders, and subject-matter experts.
• Monitor compliance with approved clinical policies, standing orders, protocols, documentation requirements, nursing standards, and applicable scope-of-practice requirements.
• Support safe and consistent triage, rooming, medication administration, clinical procedures, care coordination, and communication of clinical information across the care team.
• Monitor clinical staffing adequacy and daily clinical assignments; communicate coverage needs or patient-safety concerns to the Practice Manager and appropriate clinical leadership for resolution.
• Lead and reinforce infection prevention and control practices, including standard precautions, OSHA requirements, exposure response, staff education, and correction of identified clinical deficiencies.
• Review clinical incidents, safety concerns, and near misses within assigned areas; ensure immediate clinical follow-up and elevate matters to Quality, Risk, Compliance, or clinical leadership asappropriate.
• Partner with providers and Practice Managers to identifyand address clinical barriers affecting patient care, care-team communication, or adherence toestablishedclinical workflows, while preserving operational accountability with practice leadership.
• Participate in clinical quality-improvement and patient-safety initiatives; use audit findings, incident trends, and performance data to strengthen clinical practice and staff competency.
• Provide direct patient care, including RN visits, triage support, patient education, care coordination, and clinical procedures within the RN scope of practice
• Maintain current clinical knowledge and competency and model professional nursing practice, sound judgment, respectful communication, teamwork, and patient-centered care.
• Participate in clinical meetings, committees, emergency preparedness activities, and other duties consistent with the position’s clinical scope as assigned.
• Extra duties as assigned

Qualifications

Required

• Active RN licensure in state of Ohio
• Five (5) years of clinical experience, two (2) years of which must be in a leadership capacity

Preferred

• Bachelor’s degree in nursing
• Experience in FQHC, CHC, or other Primary Care setting

Equal Employment Opportunity/Drug-Free Workplace:

The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability.

THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.