Clinical Staff Manager - Emergency Care Center

Grady-Health-System; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health & wellness benefits

Retirement savings plans

Paid time off

Job summary

Grady Health System in Atlanta seeks a Clinical Staff Manager to lead a unit's staff, develop clinical practice, and drive outcomes across people development, safety, quality, and throughput.

Reporting to Nursing Unit Directors, the CSM provides coaching, ensures optimal performance per shift, and cultivates a high‑performance culture aligned with Grady’s values.

Qualifications

• Bachelor’s degree in nursing.
• Active & Clear Georgia nursing license or Multistate nursing license.
• Strong clinical assessment and triage skills.
• Experience managing high-acuity, fast-paced environments.
• ACLS, BLS, PALS certification; TNCC and ENPC preferred.

Responsibilities

• Lead a cohort of the unit's staff and supervise daily operations.
• Develop clinical practice and ensure patient care quality and safety.
• Provide feedback, coaching, and talent development to staff.
• Ensure optimal unit performance, staffing, and throughput.

Skills

Nursing leadership

Clinical assessment

Staff management

Emergency care

Patient safety

Education

Bachelor's degree in nursing

Tools

ACLS

BLS

PALS

TNCC

ENPC

Job description

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.Job SummaryThe Clinical Staff Manager (CSM), reporting to a multiple department Nursing Unit Director, is a direct supervisory leadership role that is a key member of the Nursing leadership team. The CSM leads a cohort of the assigned unit's staff members and actively participates in overall management of the unit, development of clinical practice, and provision of patient care with accountabilities for implementation and outcomes for people development, leadership, quality, service, compliance, finance, throughput and scheduling. The primary focus of the Clinical Staff Manager is to ensure the unit's optimal performance during each assigned shift and within their team of direct reports by engaging in effective problem solving for staff, patients and families and to develop/lead the assigned cohort. The Clinical Staff Manager provides feedback and coaching to staff members, recognizing them for their contributions while fostering a high performance culture linked to Grady’s revitalized values and behaviors.Requirements:Bachelor’s degree in nursingActive & Clear Georgia nursing license or Multistate nursing licenseStrong clinical assessment and triage skillsExperience managing high-acuity, fast-paced environmentsCommitment to patient safety, teamwork, and service excellence5 years Emergency Nursing or Trauma Nursing experienceAmerican Heart Association (ACLS, BLS, PALS) certificationTNCC (Trauma Nurse Core Course) preferredENPC (Emergency Nursing Pediatric Course) preferredCore CompetenciesThese competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.6. Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.7. Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.8. Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.9. Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.10. Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.Grady Total RewardsAt Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:Health & Wellness: Medical, dental, vision, and prescription drug coverage.Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.Work-Life Balance: Paid time off, holidays, and family leave benefits.Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.Grady’s Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.Why Join Grady?Grady Health System is more than a hospital — we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.At Grady, we don’t just work, we make an impact.Equal Opportunity Employer Statement:Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.