Clinical Specialist - Phoenix

Confidential; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Lobby Co. is seeking a Clinical Specialist to lead clinical adoption, education, and use of advanced medical technologies in urology and critical care.

This field-based role partners with sales leadership to support territory growth through hands-on procedural support and clinical training. The role covers Arizona, New Mexico, and El Paso, requiring travel to multiple sites, collaboration with physicians and hospital staff, and ongoing education programs.

Qualifications

• Bachelor’s degree required (clinical or life sciences preferred).
• 3+ years of experience in a medical device, clinical support, or healthcare environment.
• Prior experience in operating room, ICU, or procedural settings strongly preferred.
• Demonstrated ability to support complex clinical procedures and train healthcare professionals.
• Strong communication, presentation, and relationship-building skills.
• Proven ability to work independently in a field-based, high-travel role.
• Willingness to travel extensively within the Pacific Northwest.

Responsibilities

• Provide in-depth, hands-on clinical support during surgical and bedside procedures across urology and critical care environments.
• Serve as the primary clinical expert during evaluations, trials, and product adoption phases.
• Ensure procedural success through real-time troubleshooting, workflow optimization, and best-practice guidance.
• Lead clinical education programs for physicians, nurses, and hospital staff.
• Conduct in-services, workshops, and one-on-one training sessions to drive proficiency and utilization.
• Support onboarding of new accounts and continued education within the existing customer base.
• Partner with sales leadership to identify growth opportunities within key accounts.
• Support evaluation processes and conversion of target accounts through clinical validation.
• Build and maintain strong relationships with physicians, clinical stakeholders, and hospital decision-makers.

Skills

Medical device field experience

Clinical support experience

Communication

Presentation skills

Relationship-building

Independence in field-based role

Travel readiness

Education

Bachelor’s degree

Job description

Position Overview

The Clinical Specialist is a field-based leader who drives clinical adoption, education, and use of advanced medical technologies across urology and critical care settings. This individual partners cross-functionally with commercial leadership to support territory growth through hands-on procedural support, clinical training, and strategic account development.

This role requires a strong clinical foundation, the ability to influence physician stakeholders, and the autonomy to manage a geographically diverse territory. The territory includes Arizona, New Mexico, and El Paso.

Key Responsibilities

Clinical Support & Case Coverage

• Provide in-depth, hands-on clinical support during surgical and bedside procedures across urology and critical care environments
• Serve as the primary clinical expert during evaluations, trials, and product adoption phases
• Ensure procedural success through real-time troubleshooting, workflow optimization, and best-practice guidance

Education & Training

• Lead clinical education programs for physicians, nurses, and hospital staff
• Conduct in-services, workshops, and one-on-one training sessions to drive proficiency and utilization
• Support onboarding of new accounts and continued education within the existing customer base

Account Development & Strategy

• Partner with sales leadership to identify growth opportunities within key accounts
• Support evaluation processes and conversion of target accounts through clinical validation
• Build and maintain strong relationships with physicians, clinical stakeholders, and hospital decision-makers

Territory Management

• Independently manage travel, scheduling, and territory priorities across a multi-state region (3 weeks per month, 2-3 nights per week overnights)
• Coordinate coverage across multiple sites, including hospitals, outpatient centers, and academic institutions
• Support regional initiatives and collaborate with cross-functional teams (sales, marketing, clinical education)

Operational Excellence

• Maintain accurate documentation of clinical activities and account interactions
• Provide feedback to internal teams on market dynamics, clinical trends, and customer needs
• Ensure compliance with all regulatory, legal, and company guidelines

Qualifications

• Bachelor’s degree required (clinical or life sciences preferred)
• 3+ years of experience in a medical device, clinical support, or healthcare environment
• Prior experience in operating room, ICU, or procedural settings strongly preferred
• Demonstrated ability to support complex clinical procedures and train healthcare professionals
• Strong communication, presentation, and relationship-building skills
• Proven ability to work independently in a field-based, high-travel role
• Willingness to travel extensively within the Pacific Northwest

Preferred Experience

• Background in urology, critical care, or adjacent procedural specialties
• Experience supporting capital or clinically complex medical technologies
• History of collaborating closely with sales teams to drive account growth

Key Competencies

• Clinical credibility and confidence in high-acuity environments
• Adaptability and problem-solving in fast-paced clinical settings
• Strategic thinking with strong execution
• Relationship-driven with a consultative approach