Clinical Specialist, Peripheral Nervous System (PNS) - Milwaukee, WI

Medtronic plc; Milwaukee (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Medtronic plc in Milwaukee, WI, is seeking a PNS Clinical Specialist to support the SPR product line and provide clinical education and training to patients and staff. You will assist sales teams with demonstrations, patient follow-up, and case coverage in the field, with occasional after-hours work and travel as needed.

The role requires a Bachelor’s degree and at least 2 years of relevant clinical experience, a valid driver's license, and a commitment to delivering high-quality patient care

Qualifications

• Bachelor's degree and a minimum of 2 years of relevant experience or advanced degree with 0 years of experience.
• Must have a valid driver's license, good driving record and active vehicle insurance policy.

Responsibilities

• Serves as the primary resource for clinical support in patient selection, device utilization, and patient follow-up.
• Attends patient device implants and performs patient follow-up to assure success of implantation experience.
• Provides external staff education on bandage changes and other product related specifications.
• Provides timely product follow-up and support to patients and physicians and other staff as needed.
• Responds to customer needs and product complaints by developing creative and feasible solutions or collaborating with SPR team members.
• Supports sales reps by meeting with existing and potential clients to identify clinical needs and demonstrate how SPR products help achieve goals.
• Ensures facilities have clinical literature and other marketing collateral.
• Provides support for industry conferences/exhibits/labs as directed.
• Maintains knowledge of SPR products, competitive devices, and new techniques in neuromodulation.

Education

Bachelor's degree

Experience or advanced degree

Job description

We anticipate the application window for this opening will close on - 30 Oct 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

As one of Medtronic's three comprehensive portfolios, Neuroscience is focused on improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission to alleviate pain, restore health, and extend life, we develop innovative therapies that help people regain function and improve quality of life. Within the portfolio, the Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions through technologies such as spinal cord stimulation and targeted drug delivery systems that deliver personalized patient care worldwide.

SPR is a medical technology company focused on advancing minimally invasive therapies for the treatment of pain. Its SPRINT PNS System is designed to deliver short-term peripheral nerve stimulation therapy for sustained pain relief of up to three months following treatment and is supported by a growing body of clinical evidence and expanding reimbursement coverage.

SPR is now part of Medtronic.

The PNS Clinical Specialist assists the Sales team by providing technical, clinical and educational/training support. Responsibilities include but are not limited to; new patient/customer product demonstration/training, patient follow up, and support; assisting sales reps and sales leaders with sales lead generation and follow up and partnering with sales team in maintaining and enhancing a strong client relationship. This position reports to a District Manager while taking day-to-day instruction from sales representatives.

This is a field-based role position covering Milwaukee, WI.

Primary Responsibilities

• Serves as the primary resource for clinical support in the areas of patient selection, basic troubleshooting, device utilization, and patient follow-up for company products
• Attends patient device implants and performs patient follow-up to assure success of implantation experience
• Provides external staff education on bandage changes and other product related specifications
• Provides timely product follow-up and support to patients and physicians and other staff as needed
• Responds to customer needs and product complaints by developing creative and feasible solutions or collaborating with SPR team members
• Supports sales representatives by meeting with existing and potential clients to identify their clinical needs, goals and constraints related to patient care and to discuss and demonstrate how company products can help them achieve their goals
• Ensures facilities have clinical literature and other marketing collateral
• Provides support for industry conferences/exhibits/labs as directed
• Maintains a working knowledge of SPR products, competitive devices, and new or competitive techniques used in neuromodulation
• Maintains open, effective communication with all personnel, customers, and other Medtronic employees
• Demonstrates an ability to establish relationships with all pertinent account players, including patients, physicians, nurses, administrators, and the sales representatives and other internal team members supporting these accounts
• May collaborate with internal partners to formally educate and train physicians and hospital/clinic personnel on technical matters relating to SPR products through conducting and coordinating in-person and remote training to include: One-on-one in-services, Staff in-service educational programs, Seminars and/or workshops for healthcare facilities
• Manages administrative tasks to include timely patient documentation and data collection in Salesforce
• Remains current in all third-party accreditation requirements to ensure full access to each account
• Complies with all aspects of the Corporate Compliance Program
• Provides positive and constructive peer-to-peer-guidance
• May be expected to occasionally assist with cases outside of assigned geographic territories
• May be required to work outside of normal business hours

Required Qualifications

• Bachelor's degree and a minimum of 2 years of relevant experience or advanced degree with 0 years of experience
• Must have a valid driver's license, good driving record and active vehicle insurance policy

Preferred Qualifications

• Prior experience in an Operating Room
• 2+ years patient experience in clinical environment
• Experience working with pain patients
• Neuromodulation experience
• For Baccalaureate degrees earned

Check us out on LinkedIn: Pain Interventions