Clinical Specialist III, CPT - Little Rock, AR

Abbott; United States; Remote; USD 78,000 - 156,000; Full time

Job summary

Abbott is seeking a Clinical Specialist III, CPT in Little Rock, AR to partner with Territory Managers, delivering clinical and technical support for Abbott neuromodulation therapies. You will build trust with physicians, staff and customers while guiding complex programming and case coverage.

The role emphasizes independent problem solving, proactive education, and collaboration across regional teams, with travel up to 25% and a dynamic schedule.

Qualifications

• Bachelor’s Degree in biomedical engineering or related field or an equivalent combination of education and work experience.
• 5+ years of experience working with patients in a clinical setting.
• 3+ years of experience in the medical devices industry, including some experience with inventory management.
• Excellent verbal, written and presentation skills with the ability to effectively communicate at multiple levels and to large groups.
• Ability and willingness to travel within assigned area on a regular basis.

Responsibilities

• Leads revenue generating projects to support account ownership.
• Develops and maintains in-depth knowledge of assigned accounts and customers, including competitor activity.
• Demonstrates high quality service and clinical competency to accounts.
• Deliver educational projects as directed.
• Trains new Clinical Specialists.
• Provides technical, clinical, and programming assistance primarily in support of Territory Managers.
• Assists Territory Managers in after-hours call support and activities.
• Integrates into accounts, builds trust, and establishes strong rapport with customers.
• Demonstrates proficiency in complex programming and case support.
• Works seamlessly with Territory Managers allowing them increased selling time.
• Fosters high trust relationships with colleagues including the regional teams and area leadership.
• As directed by management, contacts, visits and interests clients and potential clients in the company’s products while addressing any client questions and concerns.
• Provides medical professionals with sales support, information, and training on the use of company products and with staff education, in-services and technical troubleshooting.
• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.
• Collects and studies information about new and existing products and monitors competitor sales, prices and products.
• Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices
• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of the complete product line
• Attends trade shows where new products and technologies are showcased; meet other sales representatives and clients to discuss new product developments
• Complies with FDA regulations, other regulatory requirements, company policies, procedures, and tasks
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors

Skills

Clinical expertise

Communication skills

Presentation skills

Team collaboration

Travel willingness

Education

Biomedical engineering degree or related field

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION: Clinical Specialist III, CPT - Little Rock, AR

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

The Opportunity

Our team is actively recruiting for a Clinical Specialist III, CPT in Little Rock, AR. As a member of the sales territory team, the Clinical Specialist III will demonstrate a comprehensive understanding of principles, concepts, practices and standards related to the therapies in which they support. The incumbent will work in a highly matrixed, geographically diverse environment under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with Abbott therapies among physicians, support staff and customers. The incumbent will develop solutions to complex problems, perform work that involves a high degree of independence, and exercise sound judgment in planning, organizing, and executing work while continually seeking to improve territory efficiency.

What You’ll Work On

• Leads revenue generating projects to support account ownership
• Develops and maintains in-depth knowledge of assigned accounts and customers, including competitor activity
• Demonstrates high quality service and clinical competency to accounts
• Deliver educational projects as directed
• Trains new Clinical Specialists
• Provides technical, clinical, and programming assistance primarily in support of Territory Managers
• Assists Territory Managers in after-hours call support and activities
• Integrates into accounts, builds trust, and establishes strong rapport with customers
• Demonstrates proficiency in complex programming and case support
• Works seamlessly with Territory Managers allowing them increased selling time
• Fosters high trust relationships with colleagues including the regional teams and area leadership
• As directed by management, contacts, visits and interests clients and potential clients in the company’s products while addressing any client questions and concerns
• Provides medical professionals with sales support, information, and training on the use of company products and with staff education, in-services and technical troubleshooting
• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts
• Collects and studies information about new and existing products and monitors competitor sales, prices and products
• Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices
• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of the complete product line
• Attends trade shows where new products and technologies are showcased; meet other sales representatives and clients to discuss new product developments
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments
• Mentains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors

Required Qualifications

• Bachelor’s Degree in biomedical engineering or related field or an equivalent combination of education and work experience.
• 5+ years of experience working with patients in a clinical setting
• 3+ years of experience working in the medical devices industry, including some experience with inventory management
• Exceptional clinical competence
• Ability and willingness to travel within assigned area on a regular basis (% of travel varies by area)
• Capable and willing to work an unpredictable schedule that may change on short notice
• Excellent verbal, written and presentation skills with the ability to effectively communicate at multiple levels and to large groups within and outside the organization

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

The base pay for this position is $78,000.00 - $156,000.00. In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Support Services DIVISION: NM Neuromodulation LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 25 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential - because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions - across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.